All jobs within 400 km around Halifax

We are searching for a Licensed Practical Nurse to join our Parkland West bedford team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching) or pension plan.
• Vacation accrual and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assessing, planning, implementing, evaluating, documenting and directing resident needs through consultation with medical professionals, care conferences and internal staff;
• Providing leadership to health services staff and overseeing provision of quality health services respecting the client’s right to individualized planning of health services;
• Working with the existing management and health services teams to promote communication and compliance to policies and procedures;
• Administers and records prescribed medication as per company policy and scope of practice;
• Maintains the standards of accurate and complete documentation and reporting;
• Applies dressings and treatments according to physician’s orders and policy;
• Assists with supervision and evaluation of job performance and behavior of other health care staff.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Registration with the provincial Practical Nursing regulatory body
• ability to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays
• valid CPR & First Aid Certification preferred
• a clear criminal record with vulnerable sector screening
• any previous course in Alzheimer’s and Dementia Care to be a huge asset
• previous working experience with elderly in long-term care or a senior living environment an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

We are searching for a Safety and Emergency Specialist to join our Health, Wellness and Safety Team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Develop, assess, monitor and adjust the Health and Safety program and related documents to address trends in incidents, hazards, injuries and tasks across all job positions.
• Provide strategic oversight of Fire and Emergency preparedness for all sites.
• Develop, assess, monitor and adjust fire and emergency resources, guidelines and training.
• Review and stay updated on regulatory changes to determine updates to the Health and Safety Program, Fire and Emergency plans.
• Provide advice, recommendations and act as a resource for health, safety and emergency matters.
• Recognize health, safety and emergency issues with company-wide implications and recommend appropriate solutions.
• Monitor emerging compliance requirements, develop strategies to respond to compliance risk; conducting regular compliance audits and follow- up inspections.
• Create and distribute safety communications and alerts in collaboration with the Communications team.
• Analyze injury statistical data to develop prevention strategies; delivering safety training and education to support staff competency and compliance with relevant legislation.
• Co-lead monthly Corporate Risk Management meetings.
• Prepare deliverables for new buildings related to health, safety and emergency preparedness.
• Support orientations for new buildings; and health, safety, and emergency needs through transition to operations.
• Work with a variety of stakeholders, both internal and external, to meet organizational needs and provide effective support.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A degree from a recognized post-secondary institution and certificate or diploma in emergency management or a related discipline that includes courses in emergency planning, response, and hazard and risk assessment, is required.
• Minimum of 7 years of Safety and Emergency Preparedness experience
• Canadian Registered Safety Professional / Technician (CRSP® / CRST), or Certified Health & Safety Consultant (CHSC®); Certified Health and Safety Management System Auditor CHSMSA
• MSc degree considered an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

The Maintenance Team Lead (MTL) is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance for assigned facility. The Maintenance Team Lead is responsible for overseeing the execution of activities performed by Technicians and external vendors to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection. In addition to people leadership responsibilities, the Maintenance Team Lead also performs and delivers preventative and corrective maintenance. 

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.
• Trains, coaches, and works closely with the maintenance team to ensure work is carried out in accordance with building codes and safety standards.
• Oversees and monitors the activities and performance of Technicians within assigned facility. Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Provides, participates and supports training, safety meetings, operational meetings, tool box talks, etc.

Maintenance & Troubleshooting

• Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements.
• Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair.
• Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection.
• Oversees and responds to routine service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
• Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required.
• Coordinates and assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
• Oversees and maintains all tools and accurate inventory for their assigned technicians and arranges for repair and replacement where required.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through a manner in which work is performed and services delivered.
• Ensures constant and effective communication with leadership and clients.

Administration

• Develops work schedules and gives work assignments to team members.
• Performs audits on repairs done by teams.
• Ensures Work Orders are completed and tracked properly.
• Assesses escalation calls and dispatches Technicians according to needs.
• Plans and schedules maintenance tasks and promotes maintenance schedule adherence ensuring adequate coverage at all times (breaks, absence, vacation, etc.).
• Ensures that all Standard Operating Procedures (SOP’s) and practices are followed.
• Coordinates and participates in facility-related projects.
• Submits all expenditures on a timely basis.
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.

• Other duties as assigned

• College Diploma/Certification required
• Five (5+) years of relevant experience working in HVAC, Property Management or equivalent. 
• Ability to lead and manage a team of individuals and previous people leadership experience preferred
• Demonstrated experience administering processes and practices relating to facility operations and maintenance
• Knowledgeable in building mechanical and electrical equipment and system troubleshooting and resolution skills
• Current knowledge of Building codes and standards
• Possesses a high level of environmental, health and safety mindset. Keeps abreast of current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and Standards
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Experience using Microsoft Office (Word, Excel and Outlook) for communication and basic spreadsheets
• Advanced ability or knowledge of building automation systems (BAS).
• Ability to read understand and interpret technical drawings and information 
• Comfortable delivering coaching and mentoring
• Must have a valid driver’s license
• Must be able to work shifts, be on-call and be available to respond to emergencies
• Must wear personal protective equipment

Licenses and/or Professional Accreditation

Any one of the following are considered an asset:

• HVAC or equivalent Provincial License. (e.g. 313A in Ontario, Gasfitter, Stationary Eng.)
• Building Operator Certification from an accredited institution
• Journeyman Level Industrial Instrumentation
• Management courses from an accredited institution in Facilities Management
• Systems Maintenance Administration Certification 
• Facilities Management Administrator (FMA).
• Facilities Management Professional (FMP)

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

We are searching for a Dishwasher to join our Parkland Saint John - Carleton Hall team based in Saint John, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $15.35 - $15.65
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching) 
• Vacation accrual (begins immediately)
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Processing all dishware and maintaining sanitation of dish machine, kitchen aide and dish sinks according to established cleaning guidelines
• Returning clean dishware to appropriate storage areas for use by Culinary Services employees
• Bussing of tables in the dining rooms and catering areas as required
• Maintaining cleanliness to standard in the kitchen and kitchen aide areas
• All other duties as assigned

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Ability to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays
• Ability to provide a clear criminal record check upon hire
• CPR & Emergency First Aid Certification and/or Basics Food Safety Training/ Food Handler's Course would be considered an asset
• Previous experience working with seniors in a Retirement Living or Long-Term Care environment would be considered an asset

The Recruitment Team is growing! We are searching for a Recruitment Assistant to join our team based in Halifax, NS.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

As a key member of the Recruitment Team, you will work closely with the Recruitment Specialists to achieve the common goal of improving the candidate experience. You will:

• Manage the job advertisement and posting process
• Pre-screen candidates to ensure the minimum requirements are met
• Coordinate and schedule interviews
• Complete due diligence checks for candidates
• Send, gather, and upload new hire paperwork
• Other administrative tasks and duties as required

About You

In addition to placing high value on continuous improvement, collaboration, and accountability, you bring:

• Post-secondary education in Office Administration, Human Resources, or a related field
• Previous experience in a similar role. Experience working in an administrative role in an office setting or in a Human Resources department is an asset
• Exceptional interpersonal, multi-tasking and organizational skills
• A high proficiency with MS Office and are eager and quick to learn new software
• Previous experience with Applicant Tracking Software is considered a strong asset
• Professionalism, adaptable and detail-oriented individual who thrives in a fast-paced role where you are part of a high-performing team
• Exceptional customer service and communication skills, both verbally and written
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 7 months
Type of product: Automobile

Shifts: Day, Evening, Night, Weekend, Morning
Transportation information: Willing to travel
Work setting: Automobile dealership

Physical Requirements:

• The candidates should thrive in a fast-paced environment and demonstrate attention to detail
• The candidates should be comfortable with a combination of sitting, standing, and walking

Other Requirements:

• The candidates should be hardworking and dedicated to their tasks, demonstrate integrity in their actions and decisions, and maintain a positive attitude in their work environment
• The candidates should be quick learners, able to adapt to new concepts and procedures efficiently, and possess the ability to multitask effectively, managing multiple tasks concurrently

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to operate a cash register, computerized inventory record-keeping, and re-ordering systems, and conduct sales transactions through Internet-based electronic commerce
• The candidates should be able to provide advice about merchandise, assist in the display of merchandise, and greet customers to discuss the type, quality, and quantity of merchandise or services sought for purchase, rental, or lease
• The candidates should be able to estimate or quote prices, credit or contract terms, warranties, and delivery dates, maintain sales records for inventory control, and prepare merchandise for purchase, rental, or lease
• The candidates should be able to prepare sales, rental, or leasing contracts and accept cash, cheque, credit card, or automatic debit payment, provide customer service, and advertise and/or promote products, sales, or services

Benefits:

• The candidates will get health care plan, free parking available, learning/training paid by employer, and parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Job reference number) through the below-mentioned details

By email
[email protected]

Start at Pay rate Labourer Grade 2: $19.56 - $20.72

Shift: Monday to Friday 7am to 4 PM.

               Promoted to Pay rate Forklift Operator Grade 5: $22.02 – 24.07

                3 Week Shift Rotation of 12 hr shifts:

                Week 1: Days 6am – 6pm Monday, Tuesday, Saturday & Sunday

                Week 2: Days 6am – 6pm Wednesday, Thursday & Friday

                Week 3: Nights 6pm – 6am Monday, Tuesday, Wednesday & Thursday

McCain Foods (Canada) – Carleton Cold Storage has an immediate opening in Florenceville-Bristol, NB for a Warehouse Labourer. This role is one that builds employee capability, leading to promotion to progressive roles from within our team. This team member will have primary responsibility for the safe operation of recasing, reworking, and ensuring the food safety and traceability of our product, while cross-training and developing, as needs arise to operate a lift truck, and it is expected that incumbents in this role are ready, willing and able to progress to partial picking and other Cold Storage Forklift positions to meet the operational needs of Carleton Cold Storage. This is an entry-level position and successful candidates are expected to take on advanced internal postings within Carleton Cold Storage as they become available. This expectation and structure will be implemented to further develop our overall capability in the Warehouse. This is a physical role requiring lifting of 40lbs and other physical tasks as well as a mix of day and rotating shifts.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, to be considered, you will attend work regularly within Company guidelines and have a strong safety record.

Must have Grade 12 education or GED (include transcript).

Must have a valid driver’s license.

Must be able to operate all types of forklifts within CCS, including the Tall Reach lift truck for product put-away and retrieval.

Must have basic computer skills; be able to work in SAP and WMS environment (Warehouse management system).

Ability to work well with CCS supervision and warehouse employees.

Must be highly motivated, observant with good initiative, and a positive attitude.

Must possess good verbal and written communication skills.

Knowledge of products and product codes would be an asset.

Must be flexible and able to work in a fast-paced environment, adapting to and embracing change as it occurs.

Team player with excellent attendance.

Essential Duties Include the following: Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Maintains a 5 or less attendance rate. Conduct checks and records information on check sheets. Ensure bags and cases are sealed correctly and with proper codes displayed. Always prioritize personal safety and that of your coworkers. **Other Duties may be assigned**

To perform the job successfully, an individual should demonstrate the following competencies:

• McCain Forklift Certification

• Hands-on test and interview

Computer Skills:

To perform this job successfully, an individual should have knowledge of or be capable of learning touch screen computer systems and basic computer operations.

Experience:

Experience in a manufacturing or distribution environment would be an asset.

Mathematical Skills:

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Training:

Must attend/complete annual training as determined by the employer. Must be willing to train and develop peers and other team members.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

You will be exposed to cold temperatures with appropriately insulated workwear.

Applicants must possess a good safety record and continually demonstrate “safety first.” Selection of employees for promotion is based upon such factors as ability, special training, experience, attendance, ability to meet the physical demands of the position, education, length of service, and involvement in additional assignments. Length of service will be the determining factor when all other factors are relatively equal. Testing may be required depending on the position applied for. Interviews will be held as necessary and those selected for an interview are determined based on meeting the criteria as noted above. An evaluation period will be used to determine the candidate’s suitability for the position. Shifts are subject to change and are not guaranteed due to scheduling demands.

We are searching for a Utility Worker (Dishwasher) to join our Parkland at the Lakes team based in Dartmouth, NS. 

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Processing all dishware and maintaining sanitation of dish machine, kitchen aide and dish sinks according to established cleaning guidelines; 
• Returning clean dishware to appropriate storage areas for use by Culinary Services employees;
• Bussing of tables in the dining rooms and catering areas as required;
• Maintaining cleanliness to standard in the kitchen and kitchen aide areas

About You

• You have completed High School or your GED.
• You can work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays. 
• CPR & Emergency First Aid Certification and/or Basics Food Safety Training/ Food Handler's Course would be considered an asset.
• Previous experience working with seniors in a Retirement Living or Long-Term Care environment would be considered an asset. 

We are searching for a Receptionist (Casual) to join our Parkland Saint John team based in Saint John, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $15.60 - $16.10
• Free onsite parking
• 4% Vacation payout
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

The Manager Human Resources and Payroll Solutions will be responsible for leading the direction and maintenance of standard global processes in the Human Resources and Payroll areas.  It is critical that the incumbent have an understanding of best practices in the assigned business area. The incumbent must have a bias towards continuous improvement, an ability to understand process, and possess strong leadership and influencing skills. Most critical is the ability to develop a clear and communicable vision of how this critical area should operate in a new more effective and efficient world.

How You’ll Help

• The ability to forecast and prioritize activities which contribute to the strategic objectives of the organization
• Coach, manage and develop a team of Product Owners within the Human Resources & Payroll Solutions area.
• Demonstrated ability to coach and support in a hands on way when required
• Demonstrated ability to foster a mindset of continuous improvement
• The ability to lead and champion innovative approaches which result in improvements to business operations without compromising quality
• Ensure efforts are coordinated with other areas of the IT group through governance to mitigate cross functional impacts and achieve corporate priorities
• Collate business requirements to identify and document the design for approved priorities
• Foster and support coordination of efforts with other areas of the IT group through governance to mitigate cross functional impacts and achieve corporate priorities
• Provide strategic direction on requested/required changes to impacted stakeholders as they design and document impacts to data models, business processes and reporting. This can include: 
  • Parameters/characteristics for related master data.
  • Integration with other surround systems
  • KPI and reporting required to support newly designed processes
• Create and manage a governed list of roadmap deliverables which align to key business priorities
• Develop and manage relationships with key internal and external stakeholders in the business area to ensure solutions are aligned to priorities, opportunities and strategy 
• Provide inputs and advice for solutions to key business issues
• Assess current technology to ensure full potential is leveraged
• Support approval process of projects or initiatives
• Assess resource requirements for projects or initiatives 
• Support evaluation of current state processes and technology to ensure best practice processes and technology are fully leveraged in the Human Resources & Payroll Solutions area
• Support cross functional impact assessment of initiatives and projects
• Track benefits from delivered objectives with summary presentation to stakeholders
• Support Change Management efforts with all stakeholders

Your Skills & Experience: 

• Payroll Compliance Practitioner (PCP) designation or working towards PCP or Canadian Human Resources Professional (CPHR) Designation is required 
• Minimum of 5 years of experience in a Human Resources function, various roles within transportation would be beneficial
• 3-5 years within the relevant area with 2-5 years in a leadership role
• Previous experience with Continuous Improvement initiatives will be considered an asset
• Minimum of post-secondary education in Human Resources, Business (general stream), or a combination of education and experience
• Demonstrated ability to coach and influence across the organization
• Understand and articulate the company's, strategy in the relevant area
• Experience with Oracle HCM would be considered an asset
• Previous experience in project execution will be considered is required
• Ability to develop, communicate and support a vision that is clear and inspiring
• Aptitude towards translating visions and strategy into actionable short, medium and long term plans
• Drives change as the key to the success of the company’s future and growth and understands how to engage the organization to ensure commitment to change
• Has a bias towards openness and transparency of information. Effectively shares ideas, opinions and thoughts and most importantly solicits and builds on the ideas of others
• Utilizes influencing skills to build internal and external relationships
• A proven ability to use rational thinking and sound judgment to analyze and resolve issues
• A proven ability to communicate across stakeholder groups

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

• Maintain a healthy working relationship with assigned client base
• Communicate with the terminals to ensure continued on-time service
• Build customer trips in our Truck Mate system
• Schedule delivery appointments to increase “load & go”/direct delivery system
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments
• Oversee truckload traffic flow for customers shipping full loads
• Complete daily tracking reports
• Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
• An equivalent combination of education and experience may also be considered
• Previous customer service experience in the transportation industry is a strong asset. 
• Advanced communication skills – both verbal and written
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software. Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry
• Demonstrated customer service skills
• Strong conflict resolution skills
• Ability to manage deadlines and work independently in a fast paced, high transactional environment
• Analytical with strong problem solving skills

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.