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Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy. 

We are searching for a Utility Worker (Dishwasher) to join our Parkland at the Lakes team based in Dartmouth, NS. 

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Processing all dishware and maintaining sanitation of dish machine, kitchen aide and dish sinks according to established cleaning guidelines; 
• Returning clean dishware to appropriate storage areas for use by Culinary Services employees;
• Bussing of tables in the dining rooms and catering areas as required;
• Maintaining cleanliness to standard in the kitchen and kitchen aide areas

About You

• You have completed High School or your GED.
• You can work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays. 
• CPR & Emergency First Aid Certification and/or Basics Food Safety Training/ Food Handler's Course would be considered an asset.
• Previous experience working with seniors in a Retirement Living or Long-Term Care environment would be considered an asset. 

We are searching for a Receptionist (Casual) to join our Parkland Saint John team based in Saint John, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $15.60 - $16.10
• Free onsite parking
• 4% Vacation payout
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

The Manager Human Resources and Payroll Solutions will be responsible for leading the direction and maintenance of standard global processes in the Human Resources and Payroll areas.  It is critical that the incumbent have an understanding of best practices in the assigned business area. The incumbent must have a bias towards continuous improvement, an ability to understand process, and possess strong leadership and influencing skills. Most critical is the ability to develop a clear and communicable vision of how this critical area should operate in a new more effective and efficient world.

How You’ll Help

• The ability to forecast and prioritize activities which contribute to the strategic objectives of the organization
• Coach, manage and develop a team of Product Owners within the Human Resources & Payroll Solutions area.
• Demonstrated ability to coach and support in a hands on way when required
• Demonstrated ability to foster a mindset of continuous improvement
• The ability to lead and champion innovative approaches which result in improvements to business operations without compromising quality
• Ensure efforts are coordinated with other areas of the IT group through governance to mitigate cross functional impacts and achieve corporate priorities
• Collate business requirements to identify and document the design for approved priorities
• Foster and support coordination of efforts with other areas of the IT group through governance to mitigate cross functional impacts and achieve corporate priorities
• Provide strategic direction on requested/required changes to impacted stakeholders as they design and document impacts to data models, business processes and reporting. This can include: 
  • Parameters/characteristics for related master data.
  • Integration with other surround systems
  • KPI and reporting required to support newly designed processes
• Create and manage a governed list of roadmap deliverables which align to key business priorities
• Develop and manage relationships with key internal and external stakeholders in the business area to ensure solutions are aligned to priorities, opportunities and strategy 
• Provide inputs and advice for solutions to key business issues
• Assess current technology to ensure full potential is leveraged
• Support approval process of projects or initiatives
• Assess resource requirements for projects or initiatives 
• Support evaluation of current state processes and technology to ensure best practice processes and technology are fully leveraged in the Human Resources & Payroll Solutions area
• Support cross functional impact assessment of initiatives and projects
• Track benefits from delivered objectives with summary presentation to stakeholders
• Support Change Management efforts with all stakeholders

Your Skills & Experience: 

• Payroll Compliance Practitioner (PCP) designation or working towards PCP or Canadian Human Resources Professional (CPHR) Designation is required 
• Minimum of 5 years of experience in a Human Resources function, various roles within transportation would be beneficial
• 3-5 years within the relevant area with 2-5 years in a leadership role
• Previous experience with Continuous Improvement initiatives will be considered an asset
• Minimum of post-secondary education in Human Resources, Business (general stream), or a combination of education and experience
• Demonstrated ability to coach and influence across the organization
• Understand and articulate the company's, strategy in the relevant area
• Experience with Oracle HCM would be considered an asset
• Previous experience in project execution will be considered is required
• Ability to develop, communicate and support a vision that is clear and inspiring
• Aptitude towards translating visions and strategy into actionable short, medium and long term plans
• Drives change as the key to the success of the company’s future and growth and understands how to engage the organization to ensure commitment to change
• Has a bias towards openness and transparency of information. Effectively shares ideas, opinions and thoughts and most importantly solicits and builds on the ideas of others
• Utilizes influencing skills to build internal and external relationships
• A proven ability to use rational thinking and sound judgment to analyze and resolve issues
• A proven ability to communicate across stakeholder groups

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

• Maintain a healthy working relationship with assigned client base
• Communicate with the terminals to ensure continued on-time service
• Build customer trips in our Truck Mate system
• Schedule delivery appointments to increase “load & go”/direct delivery system
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments
• Oversee truckload traffic flow for customers shipping full loads
• Complete daily tracking reports
• Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
• An equivalent combination of education and experience may also be considered
• Previous customer service experience in the transportation industry is a strong asset. 
• Advanced communication skills – both verbal and written
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software. Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry
• Demonstrated customer service skills
• Strong conflict resolution skills
• Ability to manage deadlines and work independently in a fast paced, high transactional environment
• Analytical with strong problem solving skills

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Job Advertisement Template - General ensures timely and efficient movement of trucks and freight within a designated region to maximize efficiencies while minimizing empty miles and wait times. 

How You’ll Help

• Identify required loads two to three days out and organize for greatest efficiency
• Assign and line up loads and deliveries based on efficiency and information from Fleet Specialists
• Monitor scheduled runs to ensure they are on schedule and advise Fleet Specialists, Customer Service, and/or Planner in next region of any changes
• Promote driver friendly atmosphere on and off the road
• Investigate and address repeat late deliveries, load refusals, and non-compliance with SOPs
• Manage Brokers and driver time off, updating time away and time ready in the system
• Working closely with the safety team on driver training and safety related concerns as identified
• Manage / support compliance with random drug tests monthly
• Complete Broker pay sheets
• Work with brokers on statement issues, missed payments and related concerns.
• Work with drivers in regards to payment concerns or disputes on irregular duties such as working time or customer detention.
• Liaison between driver and/or broker with Safety, Compliance, Recruiting and operations departments as needed
• Other related duties as may be assigned.

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education in logistics or business administration
• A suitable combination of education and experience may be considered 
• Minimum 3 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry
• Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs
• Strong customer service focus, relationship building skills
• Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced  deadline-driven setting
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to collaborate with others to meet customer expectations

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Bachelor’s degree or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Credentials: CPR Certificate, eligible for licensure as a Registered Nurse by the province/territory of work, First Aid Certificate, licensure as a Registered Nurse by provincial or territorial authorities
Security and safety: Criminal record check

Physical Requirements:

• The candidates should prioritize client focus in their interactions and tasks, possess excellent oral and written communication skills, and demonstrate reliability in fulfilling their duties and commitments
• The candidates should show initiative in identifying and addressing tasks and challenges, exercise good judgment in decision-making processes, and maintain organization in their work methods and responsibilities
• The candidates should be team players, fostering effective collaboration with colleagues while exhibiting reliability in fulfilling their duties and commitments

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to assess patients to identify appropriate nursing interventions and collaborate to plan, implement, coordinate, and evaluate patient care.
• The candidates should be able to deliver immunization programs, dispense, and administer medications and treatments as prescribed by a physician
• The candidates should be able to monitor, assess, address, document, and report symptoms and changes in patients’ conditions while providing nursing care

Benefits:

• The candidates will get dental plan, health care plan, vision care benefits, financial benefits as per collective agreement, group insurance benefits, life insurance, pension plan, maternity and parental benefits, learning/training paid by employer, other benefits, and paid time off (volunteering or personal days)

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, references attesting experience, proof of the requested certifications, highest level of education, and name of institution where it was completed) through the below-mentioned details

By email
[email protected]

In person
89 Alderwood Lane, PO Box 218
Baddeck, NS
B0E 1B0
Between 08:00 a.m. and 04:00 p.m

By phone
902-295-2644 extension 224
Between 08:00 a.m. and 04:00 p.m

Be prepared for the screening questions. Include answering the following questions while applying:

• re you available for shift or on-call work?
• re you available for the advertised start date?
• re you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims. 

How You’ll Help: 

• Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life. 
• Load and unload cargo 
• Promptly report all incidents or accidents to supervisor 
• Ensure proper use of protective gear and safe operation of machinery. 
• Report continuing performance and attendance issues to supervisor 
• Answer questions and coach team members on all dock area processed or equipment operation. 
• Maintain records and documents as required 
• Assist in training workers on equipment operation and company safety policies and procedures. 
• Effectively communicate issues to supervision, management and other leads/employees 
• Assist whenever necessary and other duties that may be assigned. 
• Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo. 
• Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations. 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Forklift certified 
• Trained in the Transportation of Dangerous Goods 
• WHMIS certified 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial  
• Communication skills - advanced 
• Computer skills – accuracy, MS products, AS400, web-based programs 
• Demonstrated customer relationship skills 
• Strong conflict resolution skills 
• Able to work deadlines in a high transactional environment 
• Ability to champion business needs in a collaborative manner to colleagues 
• Results focused 
• English, other languages an asset 
• Able to work with little supervision 
  
  If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.

We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment.  Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.

This is a permanent part-time position.  The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour

Responsibilities:

• Perform shipment tracing and World Tracer transactions.
• Prepare records and documents using multiple Cargo systems.
• Perform data entry in multiple Cargo systems.
• Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
• Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.   
• Work on a cloud-based CRM system to reply to customer interactions through telephone and email.

 Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Have excellent computer skills, knowledge of Microsoft products preferred.
• Have excellent communication skills, able to work with peers and customers by building solid relationships.
• Customer service oriented, organized, and excellent at managing time.
• Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
• Canadian citizen or have landed immigrant status.
• Possess a valid driver’s license.
• Available to travel and attend a 2–4-week initial full time mandatory training program off site.
• Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
• Willingness to work under various climatic conditions.
• Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements:

Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.

We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment.  Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.

This is a permanent part-time position.  The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour

Responsibilities:

• Perform shipment tracing and World Tracer transactions.
• Prepare records and documents using multiple Cargo systems.
• Perform data entry in multiple Cargo systems.
• Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
• Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.   
• Work on a cloud-based CRM system to reply to customer interactions through telephone and email.

 Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Have excellent computer skills, knowledge of Microsoft products preferred.
• Have excellent communication skills, able to work with peers and customers by building solid relationships.
• Customer service oriented, organized, and excellent at managing time.
• Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
• Canadian citizen or have landed immigrant status.
• Possess a valid driver’s license.
• Available to travel and attend a 2–4-week initial full time mandatory training program off site.
• Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
• Willingness to work under various climatic conditions.
• Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements:

We are searching for a Finance Manager to join our Financial Planning & Analysis Team. The role will support Ontario operations and be based in either Halifax or the Greater Toronto Area.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

Reporting to the Director of Financial Planning & Analysis (FP&A), the Finance Manager, Ontario is at the forefront of driving impactful change in our dynamic and growing retirement living operations. As a key member on our FP&A team, you'll have the opportunity to build trusted relationships that drive strategic, operational, and financial decisions across the division. You have  expertise in providing meaningful analytics and the ability to leverage your financial insights to support and drive continuous growth and financial success.

In this role, you will be responsible to lead the following:

• Lead meetings with our Senior Leadership Team, providing detailed financial analysis, highlighting operational and financial risks and opportunities and corresponding mitigation plans.
• Benchmark financial performance across service lines, internal divisions, and competitors.
• Provide accurate budget and forecasting, both long range and in real time to support planning and decision making.
• Assist in the coordination, execution, and communication of corporate financial initiatives.
• In collaboration with our sales and marketing team, lead annual internal pricing review for the division, ensuring alignment with revenue strategy.
• Regularly review operational KPI’s on market pricing, market influences, and occupancy, with General Managers and Operating leads to ensure alignment to budget targets.
• Lead the development and execution of start up and commissioning budgets for new property openings within the province.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• University Degree in Accounting or Finance; CPA designation
• Minimum 5 years experience working in an accounting or finance role
• Proficiency with interpreting data to identify past and future trends to communicate business needs
• MBA, CFA and experience working with Yardi, Adaptive Insights, considered an asset
• Ability to build strong relationships with internal and external stakeholders
• Self Starter who is driven to find solutions
• Comfortable presenting financial information
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.