Terces Jobs is also available in your country: United States. Starting good opportunities here now!

1573 Jobs Found

Customer Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Application Close: 31/12/2024

This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City. 

You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.

You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Post-secondary education and/or training related to Customer Service is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
  • Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
  • Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.         
  •  The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Customer Service Agent

City Of Ottawa
Ottawa - 231.78km
  Customer Service Full-time
  61,663.42  -  72,157.54
Application Close: 31/12/2024 This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition. JOB SUMMARY The mandate...
Learn More
Nov 27th, 2024 at 14:34

Inside Sales Representative Full-time Job

Wolseley Canada

Sales & Retail   Québec
Job Details

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

 

What are the benefits for you?

 

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

 

  • Assume responsibility for order processing, which includes proposing pricing within established margins, sourcing additional products and creating purchase orders
  • Enter quotes and orders into the system accurately and in a timely manner
  • Ensure accuracy in pricing, inventory and order information provided to customers
  • Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales
  • Prepare quotes and process orders on behalf of outside sales staff
  • Respond to customer requests promptly
  • Achieve sales targets set by management by promoting or upselling products
  • Adhere to the Company's safety policies and regulations
  • Provide warehouse support

 

 

What you will bring:

 

  • Minimum 3 years experience in sales
  • Experience with heating, refrigeration and ventilation products or a related field
  • Any combination of relevant experience may be considered.
  • DEC in building mechanics or DEP and heating (an asset)
  • General computer skills, including Microsoft Office
  • Knowledge of the AS400 system, an asset
  • High level of commitment to providing exceptional customer service
  • Proven initiative and ability to work independently and in a collaborative team environment
  • Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Inside Sales Representative

Wolseley Canada
Québec - 195.71km
  Sales & Retail Full-time
The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of...
Learn More
Nov 27th, 2024 at 14:19

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Montréal - 68.18km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Nov 27th, 2024 at 13:57

Bilingual Administration Assistant Full-time Job

BMO Canada

Administrative Jobs   Fredericton
Job Details

Application Deadline:

12/20/2024

Address:

65 Regent Street, Suite 200

 

 

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.

 

As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

 

  • Maintains and organizes client database and client files.
  • Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
  • Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
  • Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
  • Maintains the confidentiality of client and Bank information.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Post-secondary degree in related field of study desirable.
  • Bilingualism required French and English.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Please note the base salary for this specific position in Fredericton, NB is $ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.

 

 

Salary:

$31 600,00 - $40 600,00

Bilingual Administration Assistant

BMO Canada
Fredericton - 474.02km
  Administrative Jobs Full-time
  31,600  -  40,600
Application Deadline: 12/20/2024 Address: 65 Regent Street, Suite 200     Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-da...
Learn More
Nov 27th, 2024 at 13:53

Customer Counter Clerk Full-time Job

UPS

Customer Service   Kingston
Job Details

UPS is currently looking for a Part-Time Morning Customer Counter Clerk at our warehouse in our Kingston location.

•Job Classifications: Part-time Warehouse / Clerical

•Job Type: Permanent / Hourly

•Job Location: 1121 John Counter Boulevard, Kingston, K7K 6C7

•Work days: Monday - Friday *non-negotiable*

•Scheduled Shift: 8am-12pm (Start and Time may change due to operational needs)

•Category: Clerical / Warehouse Operations

Candidates must be able to work up to 25 hours per week (if required)

Key Accountabilities

•Dealing with all telephone calls

•Handling customer complaints in a professional manner.

•Dealing with SLA concerns, PCA queries

•Providing customer counter cover

•Running reports for the centre, TTS report, Cares report and Apple report

•Cash handling and banking

•Meet set targets on a daily basis

•Responsible for any additional tasks given

Education/Work Experience

•Have good communication skills and fluent in English both written & spoken is essential

•Efficient team player and able to work in a targeted environment.

•Able to lift up to 70 pounds

•Working knowledge of word and excel.

•Typing skills: at least 40 words per minute

•Good attention to details

• •Warehouse experience is not required

•Able to work in a fast paced and temperature changes environment

Benefits:

•Wage starts at $17.30/hr

•Unionized position.

•Weekly pay (every Friday)

•Full training provided

•Tuition reimbursement up to $2000 per semester (conditions apply)

•Performance evaluations yearly

•Extended health and dental benefits

•Group insurance and pension benefits

•Opportunities for advancement

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interview.

Customer Counter Clerk

UPS
Kingston - 322.93km
  Customer Service Full-time
UPS is currently looking for a Part-Time Morning Customer Counter Clerk at our warehouse in our Kingston location. •Job Classifications: Part-time Warehouse / Clerical •Job Type: P...
Learn More
Nov 26th, 2024 at 17:26

Carrier Compliance Administrator Full-time Job

Day & Ross Inc.

Administrative Jobs   Laval
Job Details

The Carrier Compliance Administrator works in a fast paced environment to ensure the on-boarding and monitoring of outside carriers. The Administrator vets, onboards and updates carriers using third party tools like Carrier411 and RMIS. The Carrier Compliance Administrator reviews carrier adherence to established Day & Ross policies for safety and insurance. The Administrator uses available tools for on going compliance monitoring and communicates any deviations to internal team members.

How You’ll Help

  • Timely processing of requests from Operations teams to update, vet and setup carriers.
  • Set-up new carriers in our carrier compliance software (MercuryGate/TruckMate).
  • Validate and input carrier compliance documentation and collaborate with stakeholders including Logistics Coordinators, Operation Managers, Finance and Carriers to gather all the required information for new carrier setup in our system.
  • Update existing carrier information in our carrier compliance system as needed based on our requirements and processes.
  • Communicate with various departments as required (AP, Claims Departments, Management, etc.).
  • Process monthly reports for ongoing carrier compliance monitoring to Day & Ross’ thresholds and take required actions based on current carrier performance.
  • Maintain and update established SOPs as directed by Management.
  • Participate in various compliance internal and external calls and report back any observations and opportunities for improvement.
  • Other related duties as may be required.

Your Skills & Experience: 

  • College, University degree or equivalent experience.
  • 3+ years experience in transportation/logistics industry.
  • High degree of computer proficiency with Excel, PowerPoint and other MS Office applications.
  • Excellent communication skills, both verbal and written.
  • Must be able to effectively work in a fast paced environment.
  • Must be able to self manage, take initiative and work independently.
  • Ability to map processes and document SOP’s.
  • A strong contributor:
    • Able to analyze, interpret and solve problems.
    • Able to gather input from internal & external customers.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

 

 1111 Francois Lenoir, Lachine, QC, H8T 3P9, CA

Carrier Compliance Administrator

Day & Ross Inc.
Laval - 77.19km
  Administrative Jobs Full-time
The Carrier Compliance Administrator works in a fast paced environment to ensure the on-boarding and monitoring of outside carriers. The Administrator vets, onboards and updates ca...
Learn More
Nov 26th, 2024 at 17:22

Electrician Full-time Job

BGIS

Maintenance & Repair   Montréal
Job Details

The electrician is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems for the assigned facility. The electrician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

At this position level:

  • Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
  • Trades certification or license in one or more of the following - required:
    • Journeyman level Electrician license (must be a member of the CCQ)

KEY DUTIES & RESPONSIBILITIES

Subject to legislative licensing requirements and company policy:

  • Performs work in accordance to established processes and practices
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
  • Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained
  • Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
  • Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
  • Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on  facility mechanical and electrical equipment and systems
  • Records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements
  • Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
  • Assists in the implementation of preventative maintenance (PM) program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
  • Participates in facility-related projects
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements
  • Maintains all assigned tools and arranges for repair and replacement where required
  • Submits all expenditures on a timely basis
  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
  • Other duties as assigned

Work Requirements

  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
  • Must be willing to wear personal protective equipment

KNOWLEDGE & SKILLS

  • More than 4 years of facility operations and maintenance work experience
  • High school diploma plus trades training and certification or licensing
  • Advanced ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
  • Advanced ability to maintain and repair mechanical and electrical building systems and equipment
  • Advanced troubleshooting and resolution skills in order to determine and resolve building mechanical and electrical equipment and system issues
  • Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
  • Possesses a strong environmental, health and safety mindset.  Ability to perform work in a safe manner
  • Strong client-service orientation along with a high sense of urgency
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

  • Trade certification or license in one or more of the following - required:
    • Journeyman level Electrician license (Must be a member of the CCQ)
  • Demonstrates an interest in completing, working towards or completed one or more of the following - preferred:
    • Facilities Technician Certification
    • Systems Maintenance Technician through Building Owners and Managers Institute (BOMI)
    • Systems Maintenance Administrator through Building Owners and Managers Institute (BOMI)
  • In addition:
    • Valid drivers’ license

Electrician

BGIS
Montréal - 68.18km
  Maintenance & Repair Full-time
The electrician is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems fo...
Learn More
Nov 26th, 2024 at 17:19

Building Maintenance Technician III Full-time Job

BGIS

Maintenance & Repair   Québec
Job Details

SUMMARY
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

•    Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required
  • Submits all expenditures on a timely basis.
  • Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency
  • Knowledge and understanding of Building Automation Systems (BAS)
  • Knowledge and understanding of HVAC Systems 
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
  • Mentoring skills required to support lower level technician’s development
  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
  • Must be capable of obtaining appropriate security clearance
  • Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

  • Building Operator Certification or equivalent through an accredited institution required
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license  refrigeration license, etc.)

Building Maintenance Technician III

BGIS
Québec - 195.71km
  Maintenance & Repair Full-time
SUMMARY Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative...
Learn More
Nov 26th, 2024 at 17:16

Sales Advisor Full-time Job

Rana Framing Ltd.

Sales & Retail   Laval
Job Details

Does this speak to you? Would you like to put your passion to good use and join the residential sales team as a Sales Consultant ?  

 

Concretely, what do your days look like ? 

  • Deeply understand the motivations and needs of customers in order to help them as if they were one of your loved ones ; 

  • Use price grids to make detailed cost estimates and to propose personalized and realistic solutions according to the clients ' budget ; 

  • Select the best contractors for the project using our Perfect Match tool ; 

  • Follow up strategically with clients and entrepreneurs in addition to coordinating appointments ; 

  • Use CRM tools to plan and track customer sales cycle ; 

  • Analyze submissions in order to properly advise clients on the best offer with complete impartiality ; 

  • Develop your customer base on a regular basis and ensure loyalty; 

  • Recruit construction contractors and demonstrate to them the added value of a partnership with RénoAssistance . 

 

What do you need to become a Sales Consultant with us ? 

  • Have excellent verbal and written communication skills; 

  • Have 3 years of experience in a sales-related position; 

  • Have an advanced level of spoken English or perfect bilingualism in order to serve a wider clientele; 

  • Be able to quickly understand and analyze  customer needs ; 

  • Have the ability to work simultaneously with several software and IT tools (CRM, Outlook) while communicating effectively with customers ; 

  • Have a sense of organization , good time management and attention to detail; 

  • Be able to work independently and in a team ; 

  • Be results-oriented and aim to exceed objectives ; 

  • Having knowledge of construction, renovation, design or decoration is an asset, but complete training will be offered upon integration;

  • The ability to work both remotely and in our offices (Montreal, Charny and Laval): details about our hybrid work mode will be presented to you during the recruitment process. 

 

Benefits that make a real difference : 

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000  health account ; 

  • A bonus system to highlight and reward your work ;  

  • A generous holiday policy ; 

  • 5 days of paid mobile leave upon your arrival at your post; 

  • Access to an employee and family assistance program ( EAP F ) ;  

  • A telemedicine service ; 

  • An annual allowance of $20,00 for your sports and cultural activities ; 

  • A day of paid leave during your move and for volunteering; 

  • Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs . 

  • An annual base salary plus a performance-based commission plan . 

 

And we don't stop there, because we really care about you: 

  • A hybrid and flexible teleworking formula ; 

  • An integration process to quickly familiarize you with your work environment and our services; 

  • A work environment that prioritizes both your professional development and your personal growth ; 

  • A social club that ensures your daily life with us is pleasant and stimulating; 

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

Sales Advisor

Rana Framing Ltd.
Laval - 77.19km
  Sales & Retail Full-time
Does this speak to you? Would you like to put your passion to good use and join the residential sales team as a Sales Consultant ?     Concretely, what do your days look like ?  De...
Learn More
Nov 26th, 2024 at 14:34

Customer Service Advisor Full-time Job

EspaceProprio

Customer Service   Québec
Job Details

Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms? 
 
  

  • Making a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;   

  • Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.   

 

 
 

What do you need to be a Customer Service  Advisor ? 

  • For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.); 

  • For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);  

  • A passion for customer service, because for you, it is important to make a difference;  

  • An approach based on listening and understanding customer needs ;   

  • Interpersonal skills ;  

  • A proactive and empathetic attitude to support clients in their sales project;

  • Some experience in customer service, at least enough to know that you like it;   

  • Great ease with computers;  

  • The ability to work from home at our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).   

 

 

Benefits that make a real difference  

  • An hourly wage starting at $ 20.49 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;  

  • Recognition of relevant years of experience;  

  • The support of a team of senior advisors and colleagues to help you;  

  • A bonus system to highlight and reward your work; 

  • Paid mobile leave days upon starting your job; 

  • Access to an employee and family assistance program (PAEF );   

  • A telemedicine service ;   

  • An annual allowance of $200 for your sports and cultural activities;  

  • A day of paid leave during your move and for volunteering;  

  • Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs.  

 

And we don't stop there, because we really care about you:  

  • An integration process to quickly familiarize you with your work environment and our services;  

  • A work environment that prioritizes both your professional development and your personal growth;  

  • A social club that ensures your daily life with us is pleasant and stimulating;  

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

Customer Service Advisor

EspaceProprio
Québec - 195.71km
  Customer Service Full-time
Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms?       Makin...
Learn More
Nov 26th, 2024 at 14:31

Customer Service Representative Part-time Job

BMO Canada

Customer Service   Ottawa
Job Details

Application Deadline:

12/02/2024

Address:

288 Richmond Rd

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Ottawa - 231.78km
  Customer Service Part-time
  33,850  -  44,000
Application Deadline: 12/02/2024 Address: 288 Richmond Rd   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance...
Learn More
Nov 26th, 2024 at 13:57

2nd Class Operating Engineer Full-time Job

Cameco Plc

Engineering   Port Hope
Job Details

As a member of a team of 2nd class operating engineers, you will be responsible for the safe and efficient operation of a 1st class power plant and site utilities.   You have an excellent understanding and hands-on working knowledge of boiler room related equipment, industrial refrigeration & chiller equipment, water treatment systems, and compressed air systems. You are committed to safety and the protection of the environment.  You are a self-starter with excellent problem-solving skills with the ability to work with minimal supervision. You are comfortable performing minor equipment maintenance and safety work clearances. Work schedule is 12-hour shifts, continental shift rotations.

 

Education and Qualifications

 

  • Valid 2nd Class TSSA Operating Engineer certification. Will consider a valid 3rd Class TSSA certification that can demonstrate progression to 2nd Class
  • A minimum of 2 years industrial experience
  • Strong work ethic with a sense of urgency, accountability and ownership 
  • Excellent communication skills with a passion for safety and excellence
  • Comfortable with computers, automation, controls and routine software (Excel, Word)  
  • Clear police background check

 

Benefits

 

  • $48.29/hour.
  • Shift and overtime premiums, employee incentive programs
  • Comprehensive medical/dental/insurance plans
  • Retirement savings plans

 

 

Safety Sensitive Position

 

Job ID:    39968
Posted:   November 22, 2024
Posting end date:   December 13, 2024

 

 

This position is eligible for an employee referral bonus.

2nd Class Operating Engineer

Cameco Plc
Port Hope - 472.9km
  Engineering Full-time
As a member of a team of 2nd class operating engineers, you will be responsible for the safe and efficient operation of a 1st class power plant and site utilities.   You have an ex...
Learn More
Nov 25th, 2024 at 14:03

Looking for a job?

Upload your Resume and easily apply to jobs from any device!
Add Your Resume