744 Jobs Found

Customer Service Representative Part-time Job

Scotiabank

Customer Service   Québec
Job Details

As a Customer Experience Associate/ Beauport/ Permanent/ Part-time 11.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.

Customer Service Representative

Scotiabank
Québec - 195.71km
  Customer Service Part-time
As a Customer Experience Associate/ Beauport/ Permanent/ Part-time 11.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers f...
Learn More
Apr 18th, 2024 at 17:43

Quality Control Technician Full-time Job

Coca-Cola Canada Bottling Limited

Maintenance & Repair   Montréal
Job Details

The Quality Assurance Technician is responsible for conducting various checks, monitors and tests or raw, in-process and finished products and or processes to verify production of high-quality product, to successfully meet the demands of our customers. The successful candidate will work closely with cross-functional teams to ensure compliance with regulatory requirements, standardized operating procedures (SOPs), and internal policies established by the Quality Assurance Department.

Salary: 21.20$/h - Saturday Sunday premium rate (+ 1.25$/h) 

Shift on rotation: Monday to Friday Day (6h am - 2h30 pm) - Evening (2h pm - 10h30 pm) - Sunday to Thursday Night (10h pm - 6h30 am)

Benefits: Vacations - Sick days - Health Insurance - RRSP (After probation)

Responsibilities

  • Conduct qualitative and quantitative testing of beverages, syrups, and raw materials throughout the entire production process.
  • Perform standardized quality samplings and audits during production; organize collected data into electronic logbooks, databases, and report variances and non-conformities to plant management.
  • Understand, monitor and act accordingly to support : ISO-GFSI compliance regulatory requirements, Food Safety and Quality programs as implemented by the company. This individual has the authority and responsibility to stop production should the product be out of specification and or observed food safety or compliance breach.
  • Conduct package quality inspection and quality audit and isolate product that does not meet standards.
  • Standardize and calibrate laboratory equipment, troubleshoot systems, equipment and processes for the department.
  • Pursue excellente; continuously develop technical and personal skills to achieve plant-wide world class manufacturing environment.
  • Supposrt production by utilizing time management is to limit facility downtime and ensure only the highest quality finished good is produced.
  • Analyze syrup beverage and/or water attributes.
  • Audit container rinsers, air blowers, filters, and coders to ensure proper operations.
  • Conduct package quality inspection and quality audits and isolate product that does not meet standards
  • Receive and test CO2 and all raw materials prior to production process.
  • Maintain highest possible house keeping standards to prevent microbial contamination

Qualifications

  • High school diploma or GED required
  • DEC/AEC in quality
  • 1 - 3 years prior production/manufacturing experience OR 2+ years relevant lab technician experience. - Food/beverage industry experience a plus.
  • Demonstrated attention to detail and accuracy.
  • Familiarity with lab safety and handling of hazardous materials.
  • Readily accepts instruction from management/supervisors and executes effectively.
  • Needs to be reliable and open to a flexible schedule.
  • Strong analytical skills.
  • Ability to read, write, and keep records.
  • Strong computer comprehension capabilities including Excel and Word and various quality programs.
  • Familiarity with lab safety and handling of hazardous materials.

Quality Control Technician

Coca-Cola Canada Bottling Limited
Montréal - 68.18km
  Maintenance & Repair Full-time
The Quality Assurance Technician is responsible for conducting various checks, monitors and tests or raw, in-process and finished products and or processes to verify production of...
Learn More
Apr 18th, 2024 at 17:14

Sales agent Full-time Job

Videotron

Sales & Retail   Laval
Job Details

Why come work at Videotron? 

  • A basic salary + a commission plan in your image with several performance levels which will allow you to achieve a salary varying between $23 and $28 per hour AND more depending on your determination; 

  • Flexible full-time or part-time schedules to reconcile the different aspects of your life; 

  • Develop your skills quickly thanks to our comprehensive and paid training; 

  • Benefit from discounts on Videotron services of up to 80% as well as from our partners in the food, entertainment, fitness sectors, etc.; 

  • Take advantage of comprehensive group insurance according to your needs and a group retirement plan; 

Reporting to the retail team manager, your mandate will be to : 

  • Demonstrate your sales and persuasion skills in order to achieve and even exceed your objectives; 

  • Give high priority to the satisfaction of your customers, take an active interest in their needs and seek to offer a personalized solution to give them a positive experience, even in after-sales service; 

  • Work from a list of potential customers and make proactive calls in order to actively contribute to achieving individual and collective sales objectives; 

  • Offer exclusive products and personalized services, entirely dedicated to businesses; 

  • Collaborate on a daily basis in the smooth running of your store's operations by actively involving yourself in the various tasks; 

  • Seek opportunities to acquire new knowledge and skills and to have experiences that lead you to develop professionally.

Qualifications

  • Be dynamic and have a sense of customer service
  • Want to surpass yourself and learn new sales techniques
  • Enjoy working in a team and having healthy competition
  • Bilingualism (French/English) 
  • Be independent  
  • Offers flexibility in terms of availability 

Further information

  • Promote your health thanks to the wellness program which promotes physical, psychological, financial and social health; 

  • Benefit from the employee assistance program at all times for you and your family; 

  • Develop your full potential and imagine everything you can become within the Quebecor family through our various career opportunities; 

  • Take the opportunity to collaborate in the success of a company that shares your values by supporting, among other things, nearly 400 organizations! 

If your profile is selected for the position, we will contact you to have the opportunity to get to know you! 

Sales agent

Videotron
Laval - 77.19km
  Sales & Retail Full-time
Why come work at Videotron?  A basic salary + a commission plan in your image with several performance levels which will allow you to achieve a salary varying between $23 and $28 p...
Learn More
Apr 17th, 2024 at 14:14

Security guard Part-time Job

Securitas Canada

Security & Safety   Québec
Job Details

SECURITAS  is currently recruiting for a manufacturer contract in the military environment looking to work in a calm environment, you have good interpersonal skills and a sense of customer service, this role is for you.  Great opportunity for those starting out in the private security sector wanting to slowly familiarize themselves with the environment .

Security guard position to fill the following shift:

  • Night shift for a total of 24 hours
  • Friday and Saturday
  • The candidate must speak French 

The exact salary is $26.44/H + Night bonuses (10 p.m. – 6 a.m.)

Job Requirements:

  • Valid security guard permit (BSP)
  • Valid first aid certificate (CPR)
  • Customer service skills
  • Proactive, punctual and professional
  • Ideally live in Quebec City and its surrounding areas

Main tasks to be accomplished:

  • Patrolling (rounds)
  • Do surveillance
  • Report incidents
  • Be alert to any potential hazards in the building and report them
  • Satisfy customer requests

Security guard

Securitas Canada
Québec - 195.71km
  Security & Safety Part-time
  26.44
SECURITAS  is currently recruiting for a manufacturer contract in the military environment looking to work in a calm environment, you have good interpersonal skills and a sense of...
Learn More
Apr 17th, 2024 at 12:38

Administrative Clerk Full-time Job

FedEx Express Canada

Administrative Jobs   Coteau-du-Lac
Job Details

The primary function of the Mobile Administrative Clerk at the Gatehouse will be to perform administrative duties, depending on the position assigned, and to ensure that the security rules and the accuracy and productivity standards of FedEx Supply Chain and its client are followed.

 



This position will be responsible for....

  • Execute the tasks of administrative clerk, according to the assigned position;
  • Monitor and control the activities of the yard;
  • Enter data on a computer to monitor and control the activities of the yard;
  • Communicating electronic and verbal information to the parking lot and other gatehouse services;
  • Ensure the correct positioning of the trailers in the yard and the accuracy of the vehicle inventory;
  • Respond to requests from the distribution center during vehicle requisitions and releases;
  • Ensure that the trailers for shipping comply with the client’s requests;
  • Make sure that the trailers that are being loaded are those that have been planned for the intended loads;
  • Enter the data to properly identify the planned loads;
  • Prepare all the documentation necessary for the shipment of trailers and ensure the conformity of the information;
  • Transmit information related to shipping to carriers or other stakeholders;
  • Produce, print and transmit the required reports;
  • Execute different functions related to projects, studies, surveys etc;
  • Perform any other tasks and responsibilities assigned by management;

 

You might be a great fit if….

Education/Experience

 

  • Probation period successfully completed at FedEx Supply Chain;
  • Excellent performance and safety records in their current position (no disciplinary measures whatsoever and no absenteeism problems);
  • 1 to 2 years of experience in similar work at FedEx Supply Chain or elsewhere;
  • Office automation skills;
  • Bilingualism;
  • Ability to solve problems, autonomy, versatility and flexibility;
  • Sense of initiative, analysis and organization;
  • Customer service oriented, good listening and communication skills;
  • Good computer skills: Word and Excel knowledge; ability to learn different software;
  • Ability to handle stress;
  • Care for quality and accuracy in data entry, as well as compliance with procedures;
  • Ability to work on rotating schedules.

 

 

Physical/Cognitive Requirements

With or without accommodation:

 

 

  • Ability to follow policies and procedures.

  • Ability to read, write and interpret information.

  • Ability to add, subtract, multiply and divide.

  • Ability to use hands to finger, handle, or feel.

  • Ability to sit/walk/stand for up to 10 hours per day. 

  • Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

  • Ability to lift/carry items less than 25 pounds.

Administrative Clerk

FedEx Express Canada
Coteau-du-Lac - 113.84km
  Administrative Jobs Full-time
The primary function of the Mobile Administrative Clerk at the Gatehouse will be to perform administrative duties, depending on the position assigned, and to ensure that the securi...
Learn More
Apr 15th, 2024 at 18:12

Senior Communications Manager Full-time Job

Telus Corporation

Marketing & Communication   Montréal
Job Details

TELUS is looking for a fully bilingual communications professional to join its Communication team for TELUS Quebec for a temporary replacement related to a one-year maternity leave. The ideal candidate for the Communications Manager position has proven proficient at managing public relations and marketing proactive communication initiatives in the vast, complex and ever-changing media environment. Using a holistic approach to communications, this person will possess the ability to leverage influencers, traditional and social media, sponsored channels, internal communications and digital amplification to elevate TELUS’ brand and social purpose in the Quebec market. Leveraging a creative approach to proactive media campaigns, we are looking for a team member who can demonstrate success in both strategy development and end-to-end tactical execution, by collaborating with cross-functional teams.

 

The successful candidate will join the Quebec and Corporate Affairs communications team and will work with seasoned communicators with national and provincial responsibilities in media relations, corporate and financial communications, issues management, internal communications, storytelling, influencer marketing and francization.

 

Here is how

 

  • Manage proactive and marketing communications campaigns related to our social purpose, end-to-end, in order to increase TELUS’ brand awareness within Quebec-owned, earned, paid and internal communication channels, including through influencer campaigns and rigorous amplification strategies
  • Adapt, customize and amplify national campaigns that will resonate with the unique Quebec market, including community investment initiatives, projects from the TELUS Friendly Future Foundation and consumer products and services
  • Manage TELUS collaboration with Quebec influencers while delivering and measuring the impact of creative and engaging best-in-class content
  • Execute best practice project management in the context of cross-functional teams including external agencies. This will require both a keen attention to detail and a clear understanding of the big picture, proactive and effective communications across multiple teams, and adept management of many priorities and interests
  • Write compelling and engaging communications plans, press releases, articles and messaging that effectively tell TELUS’ story to an external and internal audience
  • Provide communications counsel and support to executives and subject matter experts as required

 

Qualifications

 

Required skills and abilities:

 

  • Ability to collaborate with and influence diverse cross-functional teams across the country - to effectively represent the Quebec communication team at the table
  • Ability to effectively engage diverse & remote teams and to maintain a view of both the overall picture and the important details
  • Strategic mind with strong interpersonal, organizing, prioritization, and multitasking skills
  • Knowledge in social media, in sourcing and working with influencers, and in implementing best-in-class key performance indicators to measure success
  • Knowledge of the Quebec cultural industry and content creators in the province
  • Excellent writing skills, including with press releases, internal communications, strategic plans, reports, and more
  • Highly adaptable to rapidly changing situations and an ability to prioritize in the heat of the moment
  • An up-to-date and evolving understanding of the changing nature of Quebec and Canada’s media landscape and the ability to translate that understanding into best practices

 

You have:

 

  • More than five years of experience in communication marketing, influencer marketing, social media, public relations or internal communication
  • An undergraduate degree in marketing or communications or equivalent post-secondary education
  • Experience in a large corporate environment or agency
  • Competency in Google and G-suite applications
  • Bilingualism – fluent in both English and French, both oral and written

 

Please note: This is a mobile role.

 
Salary Range:  $86,000-$130,000
Performance Bonus or Sales Incentive Plan:  15%

 

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Senior Communications Manager

Telus Corporation
Montréal - 68.18km
  Marketing & Communication Full-time
  86,000  -  130,000
TELUS is looking for a fully bilingual communications professional to join its Communication team for TELUS Quebec for a temporary replacement related to a one-year maternity leave...
Learn More
Apr 15th, 2024 at 13:54

Fast-food service attendant Full-time Job

Valentine Cowansville

Tourism & Restaurants   Cowansville
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

 

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

  • The candidates will get health care plan, and gratuities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Fast-food service attendant

Valentine Cowansville
Cowansville - 22.29km
  Tourism & Restaurants Full-time
  15.25
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
Learn More
Apr 14th, 2024 at 17:18

Operations Admin Part-time Job

FedEx Express Canada

Administrative Jobs   Dorval
Job Details

Job Summary

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone

• Reviews, researches and/or enters data in various systems to support respective functional area

• Compiles data and provides various regular and adhoc reports to management for review and determination

• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues

• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

• Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:

Additional Quality Assurance/Loss Prevention essential functions:

• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer

• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day

• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy

• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review

• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions:

• Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager

• Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system

• Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues

• Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review

• Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

Minimum Education

• High School Diploma or GED required

Minimum Experience

• Previous clerical or customer service experience preferred

Required Skills, Abilities and / or Licensure

• General business skills such as typing; data entry and review; and use of phone, copier, and fax

• Software skills, including use of Microsoft Office software and web-based applications

• Customer service skills necessary to effectively and professionally respond to requests

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Address: 2000 Chemin St Francois
City: Dorval
State: Quebec

Other Job Description Information

Part Time permanent position
Must be bilingual
Must be available to work Tuesday-Saturday 16:00 to 21:00
Must be available to work weekends and peak period based on operational needs.

EEO Statement: FedEx Ground is an equal opportunity employer

Operations Admin

FedEx Express Canada
Dorval - 79.79km
  Administrative Jobs Part-time
Job Summary Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality a...
Learn More
Apr 13th, 2024 at 15:13

Administrative Assistant Full-time Job

AtkinsReal

Administrative Jobs   Québec
Job Details

If you are looking for an employer who has large-scale international engineering projects to offer you. If you want to make a difference with a multitude of communities by improving their daily lives. If you want to join an inclusive and diverse team that you can count on ... then we are the right employer for you.

 

Your role in the team

You will have to:

  • Provide administrative support to directors and teams in engineering projects;

  • Drafting, correcting and lagging documents (letters, minutes of meetings, visit reports, monthly reports and quotations) according to company standards and templates and maintain quality results;

  • Enter, correct and revise the texts of proposals to ensure that they comply with the specifications of invitations to tender and qualification requests;

  • To ensure the numbering, classification and archiving of computer and paper files relating to project engineering documents, such as reports, plans and quotations;

  • Organize, maintain and maintain various documents (corporate, project records);

  • Layout documents in accordance with the procedures established by the undertaking and ensuring their quality of presentation;

  • Replace the reception for the reception for the reception of visitors on Mondays and Fridays.

 

Why choose AtkinsRes as an employer?

Because we offer, among other things:

  • The opportunity to work on varied and large-scale projects both internally and externally;

  • A stimulating living environment where personal and work-life balance is important;

  • Access to a range of diversified training focused on development and the interests of each;

  • A competitive wage, flexible social benefits, a shareholding scheme and a defined-contribution pension scheme;

  • A working environment focused on health and safety.

 

The Administrative Assistant (ad) wanted

  • Holds an A.E.C., a D.E.C. in office automation, a PED in secretarial or any other training with experience in the field;

  • Has relevant experience in an administrative role;

  • Excellent knowledge of the advanced functions of the Office suite software (Excel and Word);

  • Is able to communicate in French and English (Oral and Writing);

  • Demonstrates good stress management, organizational sense, rigour and facilitated teamwork and collaboration.

 

Are you interested in the challenge? Don't wait any longer. Send us your CV and join us in shaping a better future for our planet and its people.

Administrative Assistant

AtkinsReal
Québec - 195.71km
  Administrative Jobs Full-time
If you are looking for an employer who has large-scale international engineering projects to offer you. If you want to make a difference with a multitude of communities by improvin...
Learn More
Apr 11th, 2024 at 14:51

Security Guard Full-time Job

Securitas Canada

Security & Safety   Longueuil
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Longueuil - 63.28km
  Security & Safety Full-time
  23.79  -  30.29
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Apr 11th, 2024 at 11:38

IT Specialist, Cyber Security & Data Protection Full-time Job

Saputo Dairy Products Canada

IT & Telecoms   Montréal
Job Details

Saputo is seeking a Cybersecurity Specialist who will actively participate in operational and project initiatives. These initiatives aim to enhance Saputo’s security posture both in the Microsoft Azure environment and on the premises. As part of your role, you will report to the IT Manager, Security and Compliance. Your key responsibilities include delivering the cybersecurity transformation roadmap across the organization. By creating and supporting an agile, secure, and reliable IT infrastructure, you will enable Saputo to keep pace with its business needs and make a meaningful impact.

 

How you will make contributions that matter:

 

Data Loss Prevention (DLP) Responsibilities

  • Support the architecture, design, deployment and integration of DLP solutions
  • Provide support for DLP operations with the help of third party vendor.
  • Applying application, user and system changes as needed
  • Tracking and troubleshooting user issues or tasks and incidents
  • Design and implement Data Loss Prevention solutions (i.e. O365, CASB, etc.)
  • Provide DLP design changes and enhancements for improvements in security, availability, and automation
  • Work closely with product and platform teams to engineer and implement DLP security controls
  • Develop and deliver training materials for DLP systems and general security awareness
  • Develops support procedures and performance metrics reports

 

Cloud Responsibilities:

  • Experience with cloud security architecture, including identity and access management, data protection, network security, and threat protection.
  • Hands-on experience with Azure and Microsoft security technologies, such as Azure Security Center, Azure Sentinel, Microsoft 365 Defender, and Microsoft Purview.
  • Provide analysis, evaluations, and recommendations to enhance system consistency, efficiency, and effectiveness.
  • Conduct risk assessments and offer recommendations for system and application design.
  • Assess and investigate using Azure and Office 365 security tools, providing relevant recommendations.
  • Implement and monitor Microsoft Cloud App Security for Saputo’s deployed applications in the cloud.
  • Collaborate with the incident response team to investigate security incidents.
  • Provide recommendations for vulnerabilities remediation and contribute to the Vulnerability Management program.
  • Interact with the Network and Infrastructure team to enhance overall security posture.
  • Ensure new processes or services meet security requirements by working closely with business units.
  • Interpret current and future regulations to support compliance activities.
  • Play an active role in Disaster Recovery and Business Continuity framework implementation.
  • Produce Cybersecurity Key Performance Indicators (KPIs) to measure and track security effectiveness.

 

 

You are best suited for the role if you have the following qualifications:

  • Overall 4+ years of information security consulting, security operations or advisory
  • Undergraduate degree in Information Management, Computer Science, Computer Engineering, Information Security or related field
  • AZ-500 certification, a strong asset
  • Working experience on one or more industry frameworks / standards (e.g., NIST CSF, MITRE Frameworks, ISO 27001) and cybersecurity and data privacy laws/regulations (e.g. PIPEDA, GDPR)
  • Knowledge of information security and risk mitigation principles
  • Very strong written and communication skills to non-technical stakeholders
  • Ability to work with teams to achieve goals and meet deadlines in a fast-paced environment.
  • Works well under pressure and time constraints and can prioritize competing priorities appropriately
  • Can work independently with minimal supervision and direction
  • Experienced with Threat assessment tools (Nessus Tenable and Security scorecard) an asset
  • Experience with Web proxy (Zscaler), Micro segmentation (Illumio), Web application Firewall (Imperva), an asset
  • Network Security specialist Cisco Certified (CCNA), an asset
  • CISSP certification is a strong asset
  • Excellent French and English written and verbal communication skills. 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week  
  • Advantageous corporate agreements
  • Full range of group insurance with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price
  • We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
  •  

IT Specialist, Cyber Security & Data Protection

Saputo Dairy Products Canada
Montréal - 68.18km
  IT & Telecoms Full-time
Saputo is seeking a Cybersecurity Specialist who will actively participate in operational and project initiatives. These initiatives aim to enhance Saputo’s security posture both i...
Learn More
Apr 10th, 2024 at 17:54

Bilingual Support Specialist (FR/EN) Full-time Job

Lightspeed Inc

Customer Service   Montréal
Job Details

As a Bilingual Support Specialist (FR/EN), you will provide full-time technical assistance for our Point of Sale software and Ecommerce. Our Support Specialist team is designed for customers needing assistance using the platform. Reporting to the Team Lead, you will be in contact on a daily basis with our customers via phone and email. 

The Montreal support team works hard and plays hard, celebrates everyone’s passions, and helps guide our colleagues to do the best work of their lives. If you are looking for a close-knit and hardworking team then you’ve come to the right place!

What you’ll be responsible for

  • Provide excellent technical support and customer service to our customers
  • Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
  • Properly document and track customer issues and resolutions
  • Follow escalation procedures as required
  • Liaise with team leaders to best handle day to day situations to better customer experiences
  • Handle miscellaneous duties and responsibilities as defined by management

What you’ll be bringing to the team

  • Customer service experience (ideally over the phone)
  • Excellent written and verbal communication skills in English and French.
  • Ability to handle multiple incoming requests
  • The ability to convey a customer-focused attitude
  • Proven experience in managing multiple priorities in a fast-paced environment
  • Proven troubleshooting skills
  • Self-starter who also works well in a team environment

Even better if you have, but not necessary

  • Computer hardware and networking experience
  • Strong computer skills with working knowledge of Mac OS X
  • Retail experience
  • Technical problem solving experience 
  • Basic knowledge of HTML/CSS;

What’s in it for you

  • An environment that encourages initiatives and leadership
  • Fun activities with your teammates - be part of the Lightspeed family;
  • Work with highly talented people who are as passionate about their craft as you are!
  • Tons of growth opportunities into technical or people management roles
  • Amazing benefits & perks, including equity for all Lightspeeders

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

  • Lightspeed RSU program (we are all owners)
  • Unlimited paid time off policy
  • Immediate access to health insurance
  • Paid leave assistance for new parents
  • LinkedIn learning license
  • 1 paid volunteer day annually



 

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Bilingual Support Specialist (FR/EN)

Lightspeed Inc
Montréal - 68.18km
  Customer Service Full-time
As a Bilingual Support Specialist (FR/EN), you will provide full-time technical assistance for our Point of Sale software and Ecommerce. Our Support Specialist team is designed for...
Learn More
Apr 10th, 2024 at 17:34

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