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Overview

Overview

Overview

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Job Summary: The HR Assistant supports the HR and Operations teams with recruitment, onboarding, and licensing processes. This role also assists the HR Manager and Area team with various HR projects and tracking initiatives.

Essential Functions:

• Support end-to-end recruitment of Security Guards, including posting job announcements, screening applicants, and coordinating interviews.
• Collaborate with staffing agencies and other recruitment sources to secure qualified candidates.
• Represent the company at job fairs and hiring events.
• Assist with onboarding processes, including documentation and compliance tracking.
• Coordinate licensing requirements and follow up on renewals or clearances as needed.
• Provide administrative support to the HR Manager and Area team on special projects and reports.
• Maintain accurate tracking of recruitment activities, onboarding status, and other HR metrics.
• Follow up on leads and ensure timely communication with applicants.
• Perform tasks and duties of a similar nature and scope as required for assigned office.

Minimum Qualifications at Entry:

• Must be at least 18 years of age.
• Must have a reliable means of communication (e.g., pager or phone).
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in Canada.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED.
• Must be willing to participate in the company’s pre-employment screening process, including a background investigation.

Education/Experience:

• High School Diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Some college coursework in Human Resources or a related field is preferred.

Competencies:

• Understanding of recruiting methods and sources, and regulations related to the hiring process.
• Thorough understanding of standard office procedures and practices.
• Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
• Ability to use personal computers and office productivity software.
• Good interviewing skills.
• Ability to write original correspondence.
• Planning, organizing, and project coordination skills.
• Ability to communicate clearly and concisely.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member and handle projects responsibly.
• Strong customer and results orientation.

Working Conditions (Physical/Mental Demands):

• Maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• Must undergo and meet company standards for background and reference checks and behavioral selection survey.
• Required ability to handle multiple tasks concurrently.
• Computer usage.
• Handling and being exposed to sensitive and confidential information.
• Occasional to frequent use of a vehicle required in the performance of duties.
• Regular talking and hearing.
• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.

• Medical Benefits
• Dental Care
• Vision Care
• Extended Health
• Life Insurance
• Paid Vacation
• Paid Sick Time
• Regular day shift Monday to Friday
• Central location close to transit and amenities

This position supports the Western Canada Area and may be located in any of our operating locations across British Columbia, Alberta, Saskatchewan or Manitoba. All qualified applicants are encouraged to apply.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#AF-WesternCanada

Main Purpose and Function

The Vancouver Board of Parks and Recreation is accepting applications from qualified individuals to be added to a pool of Utility Maintenance Worker IIs to join our auxiliary team. This role will provide qualified candidates an opportunity to work in and across a diverse portfolio of facilities and spaces in the City, including several 2010 Olympic venues. 

Qualified candidates will be assessed on the basis of their skills, knowledge and abilities, and may be selected for an interview should they meet the qualifications and requirements of the position and a vacant opportunity exists.

Specific Duties and Responsibilities 

The Utility Maintenance Worker II is responsible for the operational, janitorial and minor maintenance work in the Vancouver Board of Parks and Recreation ice rink facilities including, the functions related to the operation and service of ice arena surfaces, refrigeration plants and related maintenance and equipment.

The UMW II will also be responsible for performing and coordinating routine janitorial functions including cleaning change rooms and washrooms; washing and waxing floor; replenishing supplies; collecting and transferring refuse and other duties as required.

The successful candidates must be prepared to work in various park and recreation locations within the organization. Candidates must have availability to meet a variety of shift requirements including: morning, day, afternoon, night and weekends.

Qualifications 

Education and Experience:

• Completion of a recognized certification program in Building Service Work supplemented by technical training related to the work plus sound related experience; OR an equivalent combination of training and experience

• Technical Safety BC Ice Facility Operator Certificate or higher required

• A valid Class 5 Driver's License for the Province of British Columbia required

Knowledge, Skills and Abilities:

• Strong knowledge of recreation facility maintenance and repair

• Knowledge of occupational hazards and safety rules and regulations

• Working knowledge of ice rink refrigeration systems.

• Working knowledge of ice-making methods and re-surfacing equipment.

• Working knowledge of the materials, methods and equipment used in janitorial and building maintenance work.

• Ability to operate ice resurfacing equipment and any other tools or equipment related to the work.

• Ability to prepare simple reports.

• Ability to deal courteously and effectively with the public groups and users of the facility to ensure observance of the rules and regulations.

• Ability to observe equipment in operation and report on any malfunctions.

• Ability to communicate effectively orally and in writing.

• Good health and strength sufficient to perform a variety of manual tasks in janitorial and building maintenance work.

• Above average manual dexterity and mechanical aptitude.

Drivers License and Record Checks

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your five-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 14 days of this posting
• Copy of your five-year ICBC Driver’s Claims History directly from ICBC within 14 days of this posting
• If you have less than five years driving experience in BC, a request must be made for out of province/country abstract and claims history

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Auxiliary/Casual 

Position Start Date: May, 2025 

Salary Information: Pay Grade GR-015: $29.20 to $34.30 per hour
Number of Vacancies: Multiple

Application Close: Open Until Filled

Main Purpose and Function

Under direct supervision, the Operations Worker II is responsible for a variety of tasks, which can include heavy physical effort and agility and the use of hand and/or motorized tools used for general horticulture maintenance, brushing for restoration projects, and trail maintenance. These roles will contribute to the overall care and maintenance of Vancouver Parks.

A current and valid Class 5 or higher Drivers License is a requirement of this position. The license must not include any restrictions that would affect the ability to legally and safely carry out the responsibilities of the position. Transportation arrangements must meet operational requirements of the Department. Applicants will be required to provide a current drivers’ abstract and claims history report – both available through ICBC's website. The successful candidates must be prepared to work in various park locations within the organization. Functional and or physical assessment related to the bona fide position requirements may be required.

This position is full time hours (7:00am - 3:30pm), Monday to Friday from April to August.

Specific Duties and Responsibilities

Successful candidates must have sufficient physical strength, stamina and coordination to perform heavy physical labour; ability to lift, push and pull heavy objects; ability to walk or stand continuously with frequent bending or twisting; ability to work close to moving machinery and in high traffic areas; ability to work on ladders, ability to work outside in all weather conditions, and on uneven surfaces; ability to use a variety of tools and equipment.

The Operations Worker II’s may be responsible for a variety of park operations tasks including digging, planting, weeding, raking and edging flowerbeds, sweeping and clearing pathways, cutting grass, operating mowers, using line trimmers and general turf care equipment, collecting and removing litter, as well as other duties as required.

Qualifications

Education and Experience:

• Up to completion of high school and some work experience in basic labour; horticulture training or experience an asset.
• Class 5 or higher Drivers License for the Province of British Columbia.

Knowledge, Skills and Abilities:

• Knowledge of safe work procedures
• Sound knowledge of the tools, materials and equipment used in the work.
• Some knowledge of construction and landscape maintenance tasks.
• Some knowledge of the functions of the branch concerned and the establish practices in carrying out the work.
• Ability to exercise some independence of judgement and action in the routine or simple aspects of the work.
• Ability to courteously answer questions and deal with the public.
• Ability to use a variety of tools and equipment
• Skill in the use a variety of tools related to landscape maintenance.
• Sufficient physical strength, stamina and coordination to permit the performance of heavy manual outdoor work in all weather.

Drivers License and Record Checks
A current and valid Class 5 BC Driver’s License and a Satisfactory National Safety Code driving record is required

• 5 years accumulation of no more than 9 points, not in excess of 3 points per single year
• 3 years accumulation of no more than 1 preventable work related driving or equipment operating accident in any single year
• Employees who do not demonstrate a satisfactory driving record will have their application reviewed in more detail

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your five-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 30 days of this posting
• Copy of your five-year ICBC Driver’s Claims History directly from ICBC within 30 days of this posting
• If you have less than five years driving experience in BC, a request must be made for out of province/country abstract and claims history

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 1004 Parks 

Employment Type: Temporary Full Time 

Position Start Date: April/May, 2025 (Flexible)

Position End Date: August, 2025 

Salary Information: Pay Grade GR-310: $34.22 per hour
Number of Vacancies: Multiple

Application Close: Open Until Filled

Main Purpose and Function

The Vancouver Board of Parks and Recreation is accepting applications from qualified individuals to be added to a pool of Utility Maintenance Worker I’s (UMW I) to join our auxiliary team. This role will provide qualified candidates an opportunity to work in and across a diverse portfolio of facilities and spaces in the City, including several 2010 Olympic venues. 

Qualified candidates will be assessed on the basis of their skills, knowledge and abilities, and may be selected for an interview should they meet the qualifications and requirements of the position and a vacant opportunity exists.

Specific Duties and Responsibilities 

Responsible for maintaining building standards and monitoring building security and safety, the UMW I is responsible for a variety of functions related to the operation and service of swimming pools, pool chemical controllers, pumps, filtration and related equipment, in addition to performing routine to skilled maintenance, repair and cleaning of the City’s pools and community/recreation facilities.

The successful candidates must be prepared to work in various park and recreation locations within the organization. Candidates must have availability to meet a variety of shift requirements including: morning, day, afternoon, night and weekends.

Qualifications 

Education and Experience:

• Completion of a recognized certification program in Building Service Work and some related experience
• Pool Operator Level I and II

Knowledge, Skills and Abilities:

• Working knowledge of water filtration equipment and disinfection systems.
• Working knowledge of the materials, methods and equipment used in janitorial and building maintenance work.
• Ability to deal courteously and effectively with the general public and users of the facilities to ensure observance of the rules and regulations.
• Ability to observe equipment in operation and report on any malfunctions.
• Ability to operate ice resurfacing and water filtration equipment and any other tools or equipment associated with the work.
• Good health and strength sufficient to perform a variety of manual tasks in janitorial and building maintenance work.
• Above average manual dexterity and mechanical aptitude.

Applicants must attach a copy of the required certifications to their application.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Auxiliary/Casual 

Position Start Date: May, 2025 

Salary Information: Pay Grade GR-014: $28.10 to $32.92 per hour
Number of Vacancies: Multiple

Application Close: Open Until Filled

Main Purpose and Function 

The Communication Manager – Media & Issues is responsible for delivery of corporate media relations and event support, issues management,oversight of the City’s social media channels and external communication planning for key files. 

The Manager leads in the development and implementation of proactive communication programs and strategies from both a corporate and client group perspective. They provide leadership and direction to a team of communications staff to meet emerging needs and support the delivery of the City’s strategic priorities. This position requires a proactive and strategic approach to respond to new developments and demands as they evolve. 

Specific Duties and Responsibilities 

• Develops, builds and maintains excellent working relationships with the team and across the organization, and maintains an ongoing understanding of the various internal clients and stakeholders. 

• A strategic partner to the assigned business units and leads the development of communications strategies addressing complex and varied organizational projects, priorities and issues. 

• Ensures that team members understand the departments/organization’s priorities and goals and how their roles link to these priorities and goals. 

• Provides leadership, direction and supervision in the development and execution of communications strategies, and uses data to drive decision-making and inform strategic insights. 

• Manages budgets and processes to successfully execute initiatives in a timely manner. 

• Provides positive leadership and inspires, motivates and guides staff through coaching and ongoing two-way information sharing to discuss policies and administrative issues to solve problems and manage stakeholder relationships. 

• Manages cross-functional teams to execute the communications strategies and plans for the City’s major initiatives including the development of tools and tactics. 

• Proactively identifies emerging issues and opportunities, and recommends appropriate communications approaches. 

• Responsible for the development, handling and distribution of sensitive information to senior management in a timely manner. 

• Fosters trust and credibility through clear, accurate, open, timely two-way communication with external audiences. 

• Guides the team in delivering cross-corporate media events, overseeing event planning and management. 

• Other duties/responsibilities as assigned. 

Qualifications 

Education and Experience: 

• Bachelor’s degree in Communications or a related discipline is preferred. Minimum 8 years of experience in progressively senior communications roles including 5 years experience managing employees, project teams and contractors, or an equivalent combination of education, training and experience. 

Knowledge, Skills and Abilities: 

• Excellent knowledge about local government operations and processes. 

• Extensive knowledge in developing and executing strategic communications plans. 

• Excellent communication skills, both verbal and written. 

• Ability to see the big picture and anticipate emerging issues and trends, and then identify communications strategies and tactics to address them. 

• Extensive knowledge of corporate and media issues management. 

• Experienced with social media channel strategy, development and oversight. 

• Experienced with social media marketing and content strategy development. 

• Strong working knowledge of media and social media monitoring, scheduling and evaluation platforms and content generation tools.   

• Ability to communicate effectively; foster high standards; coach; inspire and manage multi-disciplinary teams in a fast-paced, performance-focused environment using excellent interpersonal, visual design, presentation and written skills. 

• Ability to manage, prioritize, and execute multiple projects and teams. 

• Strong and valued individual contributor as well as an integral collaborative member of the communications team. 

• Strong relationship building skills and ability to provide strategic advice to senior executives. 

• Ability to make decisions and organize thoughts under time and budget constraints. 

• Able to diplomatically ask questions, challenge and suggest alternative strategies and approaches. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Office of the City Manager (1010) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: May, 2025 

Position End Date: June, 2026 

Salary Information: Pay Grade RNG-091: $111,139 to $138,924 per year

Application Close: April 20, 2025