Overview

Overview

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

The City of Oshawa is now accepting Aquatic Instructor/Lifeguard applications for positions. This is an open posting that is recruited to throughout the year.

Applicants invited to attend a Wet Interview will need to provide proof of 2 valid vaccination doses and government issued identification in order to be able to attend the interview.

Applicants selected to attend a Wet interview will be notified via email and phone. You will be required to provide the following prior to the interview :

• Proof of all 4 aquatic qualifications ( or proof of course enrolment) NL, SFA, LSI and WSI (plus any additional qualifications you hold)

Successful applicants will be required to attend mandatory staff trainings and orientations.

All training hours are paid at minimum wage as established by the Employment Standards Act.

The City of Oshawa strives to provide an environment that cultivates and supports the following core values: Authenticity, Courage, and Trust (ACT).

Responsibilities

1. Delivery of learn to swim program

• Develop progressive lesson plans based on criteria specific to each level of the learn to swim program
• Demonstrate, instruct and lead participants through swim level specific skills
• Assess, evaluate and document participants progress throughout the program
• Provide verbal and written feedback on participants progress to parents/guardians
• Prepare and organize program equipment and supplies
• Perform safety check of equipment prior to being used
• Keep accurate participant attendance records
• Follow up with full-time staff regarding participants with extended absences

1. Ensuring public safety

• Enforcing policies and procedures of aquatics facility
• Monitor participants in pool, identifying risks/hazards and associate good judgement
• Educate the public on water safety with a focus on accident prevention
• Respond to emergency situations and provide first aid within the scope of training

1. Directly supervising the pool area

• Continuous scanning of the pool and surrounding area including the deck, hot tub and sauna and adjust zones as required
• Enforce policies and procedures of aquatics facility
• Monitor participants in pool, identifying risks/hazards and associate good judgement
• Educate the public on water safety with a focus on accident prevention
• Respond to emergency situations and provide first aid within the scope of training

1. Enforce and follow City of Oshawa policies and procedures and adhere to Ontario Public Pool Regulations, including but not limited to: admission requirement standards, emergency procedures, etc.)
2. In the absence of Aquatic Supervisor, perform pool opening and closing procedures and complete required checklists

Requirements:

Possess and maintain current ALL of the following aquatic awards (note, applicants who are currently registered in the courses below may apply, offer of employment would be subject to successful completion of the awards.

• National Lifeguard Certification (NL)
• Lifesaving Society Lifesaving Instructor
• Standard First Aid with CPR-C within 2 years of certification date (from a WSIB approved agency)
• Work a minimum of 6 hours per week, 4 of which are instructional hours, and at least one weekend shift per week. All hours are subject to program and operational demands. Priority will be given to those candidates with the most availability.
• Attend all mandatory training's and meetings,
• Good customer service experience and communication skills to deal effectively and courteously with staff and the general public; good interpersonal skills with the ability to establish and maintain positive working relationships
• Possess personal qualities of maturity, tact, discretion and have a willing and co-operative attitude
• Ability to work shifts as required
• Provide a current (within six months) Criminal Information Request prior to commencing employment
• Preference will be given to those with additional aquatic qualifications

Posting End Date: 2024/12/31

Application Close: 06/03/2025

Location: 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier
City: Ottawa, ON 

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 06/03/2025

Location: 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier
City: Ottawa, ON 

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

• Posting Period: 05-Dec-2024 to 19-Dec-2024 
•  
•  

Reporting to the Project Manager, Council & Support Services, this position is responsible for providing key administrative and customer support to Members of City Council including accounting, purchasing. human resources and payroll functions.

Major Responsibilities:

• Provides assistance to Members of City Council, the Integrity Commissioner, the Lobbyist Registrar and the Ombudsman and their staff on all aspects of their business requirements, including accounting, purchasing and payroll issues.
• Performs duties such as reviewing, researching, analyzing and reconciling ledger accounts, setting up and maintaining expenditures and revenue working papers, spreadsheets and reconciliation to the general ledger.
• Prepares financial statements and statistical data reports, i.e. departmental capital and current projects and council expenses for quarterly routine disclosure on the City's website including redacting personal information.
• Reviews, analyzes and reconciles cost center expenditures, budget variance reports related to departmental operating and capital budgets.
• Reconciles and monitors capital/current projects and recoveries.
• Maintains a Cost Control System including subsidiary records relating to departmental capital and current projects.
• Prepares monthly departmental financial statements and other financial information for the Division.
• Performs and maintains accounts receivable functions including bank deposits and reconciliation, preparing, reviewing, posting and reconciling payment processing forms and interface payments.
• Performs calculations to process period end accruals for expenditures.
• Prepares working papers and processes period end and year-end closing entries.
• Reviews financial system reports and takes action as required.
• Analyzes and reconciles account balances.
• Prepares, reviews, and posts journal entries.
• Reviews General Ledger expenditure and revenue accounts, processes reclassification and reallocation adjustments, and reconciles expenditures.
• Prepares statements for reporting to management and Divisions.
• Analyzes monthly budget variances and prepares detailed expense projections and reports using SAP and Labor Distribution reports.
• Liaises different teams such as Account Services for payment matters and deal with accounting related issues and with People & Equity and Pension, Payroll & Employee Benefits divisions to provide support to clients.
• Assists with projects and assignments such as entering time and attendance information for payroll purposes and creating and maintaining HR records of hiring forms, staff contracts, payroll extensions, termination forms, and staff bank balances and responds to staff enquiries regarding payroll related issues.
• Coordinates data with the City, Provincial and Federal Auditors.
• Reconciles monthly Pcards.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Present enrolment towards the completion of a professional accounting designation (i.e., CGA/CMA course requirements) or the equivalent combination of education and/or experience.
2. Extensive experience in municipal accounting or relevant public or private sector experience in financial accounting and financial reporting.
3. Considerable experience in the analysis, investigation and processing of transactions relating to accounts receivable and/or accounts payable.
4. Considerable experience in the analysis and reconciliation of ledger accounts and financial statement preparation.
5. Experience in the application of accounting and purchasing procedures, practices and techniques including accounts payable and receivable processes, and payroll procedures and policies.
6. Experience using Microsoft Office Suite applications (i.e., MS Word and Excel) and computer­ based accounting and payroll applications/systems (i.e., SAP).
7. Experience with various accounting functions including reconciliation, preparing, reviewing, posting, and reconciling journal entries and processing Pcard transactions.

You must also have:

• Ability to create and format complex reports and correspondence.
• Ability to maintain expenditures and revenue working papers, spreadsheets, and reconciliation to general ledger.
• Ability to perform computations and detailed calculations of statistical data related to funding, revenue expenditures and other specific operating budgets.
• Strong verbal and written communication skills and the ability to communicate effectively and deal professionally and tactfully with Members of Council, all levels of staff and the public.
• Excellent customer service and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to exercise independent judgement and discretion in dealing with confidential matters.
• Excellent organizational and multi-tasking skills, with ability to meet tight deadlines, identify priorities, and deal with conflicting work demands in a fast-paced, high volume customer service environment.
• Ability to carry-out instructions in a timely manner with minimal supervision.
• Ability to work cooperatively as a team member and share workload.
• Ability to maintain accurate and orderly electronic records and files.

The International Office Brokerage Liaison must have very good multi tasking and decision making skills, in a fast paced and critical import office environment.

Duties and Responsibilities

• Review Broker Age and Warehouse Reports and compile a list of aging shipments. Follow up with brokers, importers and shippers to expedite customs clearance on these aging shipments. 
• Respond to broker requests via email and phone.  
• Familiarize with customs e-manifest portal in order to check status and link shipments.
• Monitor various reports and take appropriate action when required.

Required Knowledge, Skills and Abilities

• Bilingual
• MS Office (Word and Excel)
• Key Entry skills
• Able to make accurate and timely decisions in a very fast paced environment
• Work in a responsible manner

Preferred Knowledge, Skills and Abilities

• Work Hours Flexibility
• ISPSYS/OPSYS

Note: Testing will be conducted.

Job type: part-time

Work location : 221 32E Avenue, Montréal, QC H8T 3H2

Working schedule: Monday – Friday

Shift start:  8am – 12pm flexibility

Pay rate: $17.30

**Applicant must be able to work up to 25 hours per week**

Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

Please note, this is a full-time contract opportunity with a possibility for extension.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

•    Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS)
• Knowledge and understanding of HVAC Systems 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license  refrigeration license, etc.)