3318 Jobs Found
CLEANER HEAVY DUTY Full-time Job
Hospitality TorontoJob Details
- Job ID: 54553
- Job Category: Buildings, Property Operations & Real Estate
- Division & Section: Parks, Forestry & Recreation, PFR Parks
- Work Location: Multiple, See Below
Job Type & Duration: Part-Time, Temporary till October 2025 - Hourly Rate and Wage Grade: $25.50 - $27.94, TP4007, Wage Grade 3
- Shift Information: Various, See Below
- Affiliation: L79 Unit B PT
- Number of Positions Open: 10+
- Posting Period: 12-Mar-2025 to 26-Mar-2025
- Location and Shift Information:
Work Location/ Address Shift Information Number of Positions Rockcliffe Yard, 301 Rockcliffe Blvd Monday to Friday, 6:00am-2:30pm 1 Kipling Yard, 441 Kipling Ave/ Humber Bay Yard, 2225 Humber Bay Blvd W Wednesday to Sunday, 6:00am-2:30pm 1 Eglinton Flats, 101 Emmett Ave Thursday to Monday, 6:30am-3:00pm 1 G. Ross Lord Yard, 4801 Dufferin St Friday to Tuesday, 6:30am-3:00pm 1 Toronto Island, 9 Queens Quay W Various shifts, rotating dates, including weekend shifts. Shifts must accommodate Ferry schedule 10 Jack Layton Ferry Terminal, 9 Queens Quay W Rotating Schedule includes evenings, weekends & stat holidays 2
Please note - This posting will be used to fill similar positions in various locations within the Division as they arise.
Parks, Forestry and Recreation Division provides exceptional services that are key contributors to the quality of life for all Torontonians. Our Cleaners in the Parks branch provide services across the City to various popular public destinations such as Toronto Island, and other destination parks and golf courses. We strive to ensure a clean, safe and welcoming environment for residents and tourists alike.
Major Responsibilities:
- Maintains and ensures a high standard of cleanliness with the effective use of supplies, solutions and equipment such as floor and buffing machines, steamers, and vacuums
- Cleans, washes, strips, and waxes floors and stairs
- Vacuums and cleans carpeted areas
- Collects and sorts garbage and recyclables and removes to designated areas
- Cleans, polishes, dusts and disinfects washrooms, offices, windows, air ducts, stairwells, etc.
- Monitors and secures facilities and reports any damage, vandalism, etc.
- Cleans and stores equipment and machinery used
- Shovels snow, salts walkways and lots, cuts grass
- Stocks and maintains cleaning cart
- Maintains supply inventory in designated areas/locations
- Adheres to safe work practices
- Other duties as assigned
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
- Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
- Must possess and be able to maintain a valid Province of Ontario Class "G" Driver's License and must qualify for the City's equipment operating permits and requirements.
You must also have:
- Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
- Ability to lift, push, pull heavy items as well as climb ladders.
- Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
- Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
- Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.
CLEANER HEAVY DUTY
City Of Toronto
Toronto - 488.7kmHospitality Full-time
25.50 - 27.94
Learn More
CLEANER HEAVY DUTY Full-time Job
Hospitality TorontoJob Details
- Job ID: 54553
- Job Category: Buildings, Property Operations & Real Estate
- Division & Section: Parks, Forestry & Recreation, PFR Parks
- Work Location: Multiple, See Below
Job Type & Duration: Part-Time, Temporary till October 2025 - Hourly Rate and Wage Grade: $25.50 - $27.94, TP4007, Wage Grade 3
- Shift Information: Various, See Below
- Affiliation: L79 Unit B PT
- Number of Positions Open: 10+
- Posting Period: 12-Mar-2025 to 26-Mar-2025
- Location and Shift Information:
Work Location/ Address Shift Information Number of Positions Rockcliffe Yard, 301 Rockcliffe Blvd Monday to Friday, 6:00am-2:30pm 1 Kipling Yard, 441 Kipling Ave/ Humber Bay Yard, 2225 Humber Bay Blvd W Wednesday to Sunday, 6:00am-2:30pm 1 Eglinton Flats, 101 Emmett Ave Thursday to Monday, 6:30am-3:00pm 1 G. Ross Lord Yard, 4801 Dufferin St Friday to Tuesday, 6:30am-3:00pm 1 Toronto Island, 9 Queens Quay W Various shifts, rotating dates, including weekend shifts. Shifts must accommodate Ferry schedule 10 Jack Layton Ferry Terminal, 9 Queens Quay W Rotating Schedule includes evenings, weekends & stat holidays 2
Please note - This posting will be used to fill similar positions in various locations within the Division as they arise.
Parks, Forestry and Recreation Division provides exceptional services that are key contributors to the quality of life for all Torontonians. Our Cleaners in the Parks branch provide services across the City to various popular public destinations such as Toronto Island, and other destination parks and golf courses. We strive to ensure a clean, safe and welcoming environment for residents and tourists alike.
Major Responsibilities:
- Maintains and ensures a high standard of cleanliness with the effective use of supplies, solutions and equipment such as floor and buffing machines, steamers, and vacuums
- Cleans, washes, strips, and waxes floors and stairs
- Vacuums and cleans carpeted areas
- Collects and sorts garbage and recyclables and removes to designated areas
- Cleans, polishes, dusts and disinfects washrooms, offices, windows, air ducts, stairwells, etc.
- Monitors and secures facilities and reports any damage, vandalism, etc.
- Cleans and stores equipment and machinery used
- Shovels snow, salts walkways and lots, cuts grass
- Stocks and maintains cleaning cart
- Maintains supply inventory in designated areas/locations
- Adheres to safe work practices
- Other duties as assigned
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
- Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
- Must possess and be able to maintain a valid Province of Ontario Class "G" Driver's License and must qualify for the City's equipment operating permits and requirements.
You must also have:
- Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
- Ability to lift, push, pull heavy items as well as climb ladders.
- Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
- Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
- Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.
CLEANER HEAVY DUTY
City Of Toronto
Toronto - 488.7kmHospitality Full-time
25.50 - 27.94
Learn More
Feeder Driver Full-time Job
Transportation & Logistics LavalJob Details
Responsibilities:
This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.
Job Requirements:
- Valid Class 1 Driving License
- Must be able to drive manual
- Able to lift up to 70 pounds.
- Bilingual
Shift Start:Between 21:00 to 02:00am (Flexibility is required)
Job Type: Full-time
Job Location: Lachine, QC H8T 3H2
Salary:$28/h
Benefits: Medical, Dental, and vision insurance
Feeder Driver
UPS
Laval - 14.14kmTransportation & Logistics Full-time
28
Learn More
Concierge Full-time Job
Customer Service TorontoJob Details
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do:
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and complete workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
What You'll Need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mentality.
Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.
Concierge
CBRE
Toronto - 488.7kmCustomer Service Full-time
Learn More
Workplace Experience Coordinator Full-time Job
Human Resources TorontoJob Details
As a CBRE Workplace Experience Sr. Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do:- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
- Make a memorable first impression by answering the telephone in a professional manner.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
- Escalate inquiries or complaints from employees, guests, and co-workers.
- Provide support for the team as directed including office supply management, meeting coordination, and equipment care.
- Create customized client materials that follow brand guidelines.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
- Evaluate and select solutions from established options.
- Impact team through the quality of the services or information provided.
- Follow standardized procedures and practices and receives regular but moderate supervision and guidance.
- Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
- High School Diploma or GED with 2-3 years of job-related experience.
- An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
- Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
- Ability to explain detailed and complicated information within the team in a clear and concise manner.
- Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with a robust inquisitive mindset.
Workplace Experience Coordinator
CBRE
Toronto - 488.7kmHuman Resources Full-time
Learn More
Moves, Adds, Changes (MAC) Coordinator Full-time Job
Maintenance & Repair OttawaJob Details
The MAC Coordinator, as a part of the Workplace Solutions (On Demand/Client Services) team, is responsible for supporting the planning and delivering of tenant improvements and/or facility moves, adds, or change (MAC) projects. On Demand MAC team members often support requests that are above regular MAC (Client Services) account thresholds. Works with internal BGIS staff, client, and external vendors as required, to ensure timely, successful implementation of larger MAC requests. What drives the success in this role, is your understanding of furniture systems, interiors, materials, and finishes as well as your knowledge of project management practices, schedules and budgets. Being customer focused is critical. As staff gain more experience and their level of communication around projects increases, they will be expected to facilitate discussions with the client based on their knowledge of furniture systems, etc.
KEY DUTIES & RESPONSIBILITIES
- Engages and communicates with clients with a focus on professionalism, urgency and transparency
- Delivers on non-technical projects (i.e. furniture installation, furniture reconfiguration, office space construction, office painting and re-carpeting, etc.)
- Liaise with senior team members to understand project requirements, and provides support as required
- Researches and liaises with vendors to obtain quotes
- Prepares documentation for purchase orders to be issued as required
- Monitors work progress of vendors to ensure project completion, and verifies all work orders and purchase orders are closed
- Supports preparation of move packages and furniture tagging
- Develops and maintains effective relationships with clients.
- Ensures assigned projects are delivered on-time, within scope, budget and requirements, and complies with all regulatory, environmental, health and safety requirements.
- Incorporates sustainable practices, where practical, into MAC delivery, in accordance with BGIS processes.
- Other duties as assigned
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
MINIMUM EDUCATION: College diploma or equivalent training (e.g. RPA, CET)
JOB-RELATED EXPERIENCE: 1-3 years or more
KNOWLEDGE AND SKILLS
- Minimum 1-3 years supporting the planning and delivering of facility moves, adds or change (MAC) projects, or project administration/coordination work experience.
- College Diploma or equivalent training
- RPA, CET would be considered an asset.
- Proficient in MS Excel, Word, and Outlook
- BGIS’ proprietary software, Real Suite experience is ideal
- Ability to learn and use new technology (tools and applications)
- Ability to work independently to deliver non-technical projects according to requirements, on-time and within budget
- Working knowledge of various furniture systems, interiors, materials, and finishes as well as knowledge of project management, move management, construction and scheduling
- Self-starter with strong organizational skills as well as ability to manage multiple assignments simultaneously
- Ability to prepare accurate costs estimates and project activity timing
- Strong customer service / management skills
- Strong analytical, problem solving and conflict management skills
- Strong interpersonal skills. Ability to influence others to ensure timely and quality completion of projects
- Excellent verbal and written communication skills, including report writing skills and client communication
- Ability to work overtime, nights and weekends, as required
- Ability to travel both locally and nationally
- Access to a vehicle is required
Licenses and/or Professional Accreditation
- Valid Driver’s License
- Project Management Institution Accreditation (or interest pursing) considered an asset
Moves, Adds, Changes (MAC) Coordinator
BGIS
Ottawa - 152.21kmMaintenance & Repair Full-time
Learn More
Cleaner Full-time Job
Hospitality PetawawaJob Details
As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.
Key Responsibilities:
Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:
- Clean floors by sweeping, scrubbing, or vacuuming.
- Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions)
- Strip and finish hard surface floors manually or with power equipment (when required).
- Steam clean or shampoo carpets (when required).
- Transport garbage from drop points to garbage bins or compactor.
- Transport maintenance machinery, where necessary, between floors and job sites.
- Cleans and stores equipment and machinery used.
- Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach.
- Cleans washroom floors including stripping and finishing.
- Cleans stairwells and elevator cabs where ladders are required.
- Loads and unloads supplies and replenishes cleaning solutions.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Other duties that management may assign.
- Notify managers concerning the need for major repairs or additions to building operating systems.
- Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals (when required).
Job Requirements:
- Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
- Experience in using floor maintenance machines, cleaning equipment, materials, and solutions.
- Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
- Ability to lift, push and pull heavy items as well as climb ladders.
- Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients, and the general public.
- Ability and willingness to work weekends, holidays, and shifts as assigned as well as work in multiple locations.
- Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.
Licenses and/or Professional Accreditation
- Must meet security clearance requirements, where applicable.
- Must have a valid Class G license (may be required).
Physical demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 25 pounds.
Cleaner
BGIS
Petawawa - 278.46kmHospitality Full-time
Learn More
Machine Operator Full-time Job
Maintenance & Repair TorontoJob Details
As a Machine Operator, you will operate various machines in the fabrication department.
Responsibility
- Read, understand, and follow job order specifications, engineering drawings (blueprints), and/or work orders.
- Operate, and monitor machinery with minimal supervision to ensure proper functioning and production output.
- Operate small hand tools, grinders, cutting torch, and other hand tools related to the job's needs.
- Monitor the feed and speed of machines during the machining process and adjust as needed.
- Record Production data and maintain logs to track machine performance and output.
- Inspect finished products for adherence to specifications and quality standards; identify and address any defects or issues.
- Assisting with routine maintenance on machines to ensure optimal performance; identify and report any mechanical issues to the fabrication supervisor.
- Must work in accordance with Health & Safety regulations, Company rules, policies, and procedures.
- Other duties as assigned by the lead hand or supervisor.
Academic/Educational Requirements
- High school diploma or equivalent; technical or vocational training preferred
Required Skills/Experience
- Previous experience as a machine operator or in a manufacturing environment is an advantage.
- Experience operating machinery and knowledge of advanced manufacturing techniques such as 5S would be considered an asset.
- Ability to read and interpret blueprints, schematics, and technical manuals.
- Basic math skills and proficiency in using measuring tools.
- Ability to lift up to 50lbs with the assistance of a lifting device.
- Ability to use hand tools and power tools.
- Ability to troubleshoot by identifying mechanical errors.
- Ability to work independently and in a team setting.
- Ability to operate forklift and overhead crane (training will be provided)
- Strong interpersonal and communication skills.
- Must be organized, proactive, and maintain a positive attitude in the workplace.
- Attention to detail and commitment to quality and safety.
- Maintain clean work areas and equipment.
What Linamar Has to Offer
- Competitive Compensation
- Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
- Opportunities for career advancement.
- Sustainability Counsel
- Community based outreach supporting both local and global initiatives and charities.
- Discounts for local vendors and events, including auto supplier discounts.
Machine Operator
Linamar Corporation Plc
Toronto - 488.7kmMaintenance & Repair Full-time
Learn More
Purchasing clerk assistant Full-time Job
Hôtel/Motel Restaurant Coronet
Administrative Jobs QuébecJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Order picking
Benefits
Other benefits
- On-site housing options
- Parking available
How to apply
By email
By phone
418-236-9444 Between 08:30 a.m. and 04:00 p.m.
By fax
418-236-4747
In person
401, route 172 NordSacré-Coeur, QCG0T 1Y0Between 08:30 a.m. and 04:00 p.m.
Purchasing clerk assistant
Hôtel/Motel Restaurant Coronet
Québec - 247.27kmAdministrative Jobs Full-time
Learn More
Hotel receptionist Full-time Job
Hôtel/Motel Restaurant Coronet
Hospitality QuébecJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Provide customer service
Benefits
Other benefits
- On-site housing options
- Parking available
How to apply
By email
By phone
418-236-9444 Between 08:30 a.m. and 04:00 p.m.
By fax
418-236-4747
In person
401, route 172 NordSacré-Coeur, QCG0T 1Y0Between 08:30 a.m. and 04:00 p.m.
Include this reference number in your application
64314
Hotel receptionist
Hôtel/Motel Restaurant Coronet
Québec - 247.27kmHospitality Full-time
Learn More
Sales Associate Part-time Job
Sales & Retail OttawaJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 2121 Carling Avenue, Unit 706K (5227), Ottawa, ON
Travel Requirements: Up to 100%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 319171
Sales Associate
Rogers Communications Inc.
Ottawa - 152.21kmSales & Retail Part-time
Learn More
Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
03/21/2025
Address:
1560 boulevard Montarville
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
CIBC
Québec - 247.27kmCustomer Service Full-time
Learn More