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Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
Nurturing rich, long-standing relationships 
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service 
Uncover and solve customers’ needs 
Explain complicated concepts simply 
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

Have strong customer service skills 
Are willing to assist in a professional, friendly and efficient manner 
Are available to work a flexible schedule 
Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
Previous banking experience is a strong asset 

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
A rewarding career path with diverse opportunities for professional development 
An organization committed to making a difference in our communities– for you and our customers 
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele.

Overview

Location(s):  Canada : Ontario : Ottawa 

For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and good knowledge of UI/UX design.

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

How You Will Make Contributions That Matter:

• Create and maintain web sites using Sitecore CMS and various Azure cloud services
• Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build, Test, and Deploy)
• Enhance UI/UX for our current global web applications used by more than a thousand of users and participate in the creation of the new ones in our pipeline
• Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
• Ability to be assigned to multiple projects simultaneously
• Direct interactions and collaboration with business and marketings teams

You Are Best Suited for The Role If You Have the Following Qualifications:

• Hold a university or college diploma in computer science, information technology or any other relevant field
• More than three (3) years of relevant experience in HTML, CSS/SASS, JavaScript, jQuery
• Knowledge and experience working with mail services like Klaviyo, MailChimp
• Develop and implement strategies for SEO optimization, global email marketing, and comprehensive digital marketing campaigns to drive brand awareness, engagement, and consumer acquisition
• Should have minimum three (3) year of experience in developing applications using different CMS like Sitecore, Kentico etc
• Skills in Azure and DevOps are added asset
• Strong interest, or even better real experience in modern frameworks like React is a big plus
• Experience designing web sites using Figma, Adobe Photoshop, Illustrator is highly desirable
• Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
• Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
• Strong written and verbal communication skills to facilitate exchanges with business stakeholders
• Bilingual - English (a must) and French (a plus)

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.  

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program

What you will do

• Coordinate projects internally (submission/execution)

• Plan and monitor the progress of work (schedules)
• Create, plan, supervise and assemble project files
• Prepare purchase orders, subcontracting contracts
• Analyze, understand and compare plans and submissions
• Plan materials and site-specific purchases
• Prepare, negotiate and approve all documents related to projects (notices of changes, deficiencies, statements, delivery memos, workshop drawings, etc.)
• Analyze the progress of the work, quantify the schedules

What you will bring

• DEC in building mechanics
• Relevant experience of at least three (3) years
• Have good knowledge of Microsoft Office
• Ease of communication, positive attitude and ability to work in a team
• Resourceful and structured
• Great ease of learning
• Knowledge of AS/400
• Able to manage and structure a project from start to finish

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• Assume responsibility for order processing, which includes quoting prices within established margins, sourcing additional products and creating purchase orders.
• Enter quotes and orders into the system accurately and in a timely manner.
• Ensure accuracy in pricing, inventory and order information provided to customers.
• Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales.
• Prepare quotes and process orders on behalf of outside sales staff.
• Work closely with outside sales representatives.
• Respond to customer requests promptly.
• Achieve sales goals set by management by promoting or upselling products.
• Adhere to the Company's safety policies and regulations.

What you will bring:

• Inside sales experience in the heating industry preferred
• DEC in building mechanics or DEP in plumbing and heating (an asset)
• General computer skills, including Microsoft Office; knowledge of AS400 system an asset
• High level of commitment to providing exceptional customer service
• Proven initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Reporting to Supervisor, Taxation Services, the Tax Accounting Analyst is responsible for ensuring transactions in the property tax system for the City are in compliance with legislation, policies and PSAB standards while ensuring efficient customer focused service delivery.

Responsibilities:

• Ensure the integrity of tax account data, resolve anomalies, and manage payment options
• Monitor tax payments, manage the property tax schedule, and oversee tax adjustment applications
• Ensure legislative compliance for tax rebates, reductions, and refunds, including Senior, Disabled, Charity, Heritage, and Tax Deferral programs
• Manage assessment base, including reviewing property sales, municipally owned properties, and assessment accuracy with M.P.A.C.
• Coordinate with financial institutions for mortgage tax program management, including interest additions and deletions, payment reconciliation, and compliance reporting
• Perform tax accounting analysis, including reconciliation of property tax subledger, daily transaction reviews, remittances, and providing recommendations to management
• Assist Tax Administration staff where necessary and other duties as assigned
• Support and demonstrate the City of Oshawa core values of Authenticity, Courage and Trust

Requirements:

• Demonstrated knowledge and skill normally associated with the completion of a three (3) year degree in Business Administration from a recognized community college and a minimum three (3) years of relevant property taxation experience in a municipal environment
• Completion of the Municipal Tax Administration Program (M.T.A.P.) certification is required
• LEAN certification is considered an asset
• Strong mathematical, analytical skills, investigative and research abilities with a high level of financial accounting skills and possess a sense of accuracy and thoroughness along with good organizational and administrative skills
• Established skills and experience using PC equipment and related software applications, (i.e. MS Office Suite, Knowledge of TXM tax software, PeopleSoft, Intelligenz software) and other information technology relating to municipal government taxation
• Excellent customer service experience and good communication skills, both oral and written, to deal effectively with the public, staff, other levels of government
• Demonstrated ability to work on own initiative and under pressure in order to meet rigid deadlines

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

Application Close: 19/02/2025

WHAT YOU NEED TO KNOW

• Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing. 
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 07/07/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The Senior Financial Analyst (FA III) provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or business unit(s).  At this level, the incumbent typically supports multiple portfolios and complex transactions.

KEY DUTIES & RESPONSIBILITIES

Month End Close

• Review project revenue/gross margins & unbilled backlog analysis with the finance/operational leaders for month end review.
• Prepare the revenue recognition entries (using percentage of completion revenue recognition) with supporting
  documents/calculations as required.
• Conduct project financial close out and reconciliation.
• Record journal entries, and maintain and reconcile general ledger to the job cost and other sub ledgers.
• Answering internal and external financial inquiries as it relates to the specific client account.
• Perform timely month end close and ensure recording all pertinent transactions including project /labour / various monthly accruals.
• Ensure / investigate Accounts Receivable collection, and explanation for overdue balances.
• Prepare monthly reports for specific client accounts.

Financial Planning & Analysis Support

• Conduct detailed profitability analysis of variances between planned, forecasted, and actual figures
• Assistance in conducting accurate and complete forecasting of revenue and margins by project
• Provide support for process improvement initiatives
• Provide support for job costing and pricing
• Prepare other ad hoc reports for management as required
• Understand GAAP requirements, particularly around revenue recognition
• Understand basic interactions between financial systems related to the portfolio supported

KNOWLEDGE & SKILLS REQUIRED

• 3-6 years of progressive experience in public accounting or industry roles
• University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
• Ability to communicate basic accounting principles to support procedures and to explain financial results within the team and to internal customers.
• Ability to complete and resolve assigned complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
• Ability to reconcile and resolve discrepancies between general ledger and sub ledger.
• Ability to identify and provide recommendations for issues and process improvement opportunities at account and business unit level following GAAP procedures.
• In-depth understanding of audit requirements within scope of responsibility.
• Ability to provide input to process documentations and business cases; write variance explanations, summaries of findings and recommendations.
• Advanced level knowledge of current accounting systems and MS Office suite of software
• Understanding of more complex accounting issues like revenue recognition (% completion/project accounting)
• Excellent analytical abilities, including advanced Excel skills to assist with financial modeling (pivot tables, vlookup, etc.)
• Ability to operate in high growth environments with an view of implementing more standard processes and best practices
• Strong process improvement and/or implementation experience
• Detail oriented, self-starter with strong interpersonal, and communication skills
• Proactive and good problem solving skills

• Completed an Accounting designation program (CGA, CMA, CPA)