3352 Jobs Found
Software Engineer, UI/UX Full-time Job
IT & Telecoms TorontoJob Details
The Automotive Finance Team at Scotiabank is experiencing a massive transformation and growth with constantly evolving digital journeys and disruptions within automotive ecosystem and financing technologies. Scotiabank is one of the top automotive finance lenders in Canada and the role will be pivotal to drive the growth forward and maintain our leading position in the marketplace through delivering innovative and top notch digital solutions for our automotive partners, business and customers.
We are seeking a talented and creative Software engineer with proficiency in software development while emphasizing their specialization in UI/UX for Automotive Technologies. It's a comprehensive role that encompasses technical skills and design focus. The role will engineering driven UI developer who possesses a strong knowledge of user interface design principles and is also skilled in UX designing. You will be responsible for developing user interfaces, designing seamless user experiences, and implementing robust backend functionality. Your role will be critical in delivering high-quality web applications that meet user requirements and drive business success.
Is this role right for you?
- Collaborate with cross-functional teams, including Product owners, Fullstack developers, and business stakeholders to gather and analyze user requirements and translate them into technical specifications.
- Develop intuitive, responsive, and visually appealing user interfaces using HTML, CSS, JavaScript, and other front-end frameworks.
- Collaborate with product owners and business analyst to Create wireframes, prototypes, and interactive mock-ups to effectively communicate design ideas and gather feedback.
- Implement best practices and modern design principles to create seamless user experiences, considering usability and accessibility standards.
- Conduct user research, usability testing, and gather feedback to inform iterative design improvements.
- Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
- Troubleshoot and debug technical issues, perform testing, and optimize application performance.
- Write clean and maintainable code, following coding standards and best practices.
- Stay up-to-date with emerging technologies, industry trends, and best practices in UI development and UX designing.
Do you have the skills that will enable you to succeed in this role?
- 5-6 years of work experience preferred
- Bachelor's or higher degree in Computer Science, Software Engineering, or a related field.
- Proven work experience as a UI developer with a solid understanding of UX designing
- Expertise in front-end technologies such as HTML, CSS, JavaScript, and modern UI frameworks like React, Angular, or Vue.js.
- Proficient in back-end programming languages such as Node.js, Python, or Ruby, and experience with server-side frameworks (e.g., Express, Django, Ruby on Rails).
- Experience with database systems (e.g., PostgreSQL, MySQL, MongoDB) and proficiency in writing efficient SQL queries
- Solid understanding of UX design principles and experience in designing user-centered interfaces.
- Familiarity with design tools like Adobe Photoshop, Sketch, or Figma.
- Understanding of user-centered design principles and ability to conduct user research and usability testing.
- Familiarity with version control systems (e.g., Git) and agile methodologies
- Excellent attention to detail and ability to work in a fast-paced environment.
- Strong knowledge of responsive design and the ability to create interfaces that work seamlessly across various devices and screen sizes.
- Strong communication and collaboration skills.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Work arrangements: Hybrid
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Software Engineer, UI/UX
Scotiabank
Toronto - 3.34kmIT & Telecoms Full-time
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Software Engineer Full-time Job
IT & Telecoms TorontoJob Details
We are looking for a qualified Developer to work with the Notification Services team in Scotia Digital, who can deliver high quality code, write unit tests, provide UAT support, implementation, and operational support.
Is this role right for you? In this role you will:
- Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
- Write well designed, testable, efficient code by using best software development practices.
- Gather and refine specifications and requirements based on technical needs.
- Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
- Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
- Providing contribution to design/review process
- Monitoring/reviewing design during development phase.
- Ensure the timely and accurate completion of projects through:
- Production/Input to an overall Project Plan, strategy, and implementation
- Procedural documents completed to support user (guidelines, job aids. etc.)
- Input provided to preparation and execution of testing.
- Conducting post implementation measurement review of projects.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Champion a high-performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- University or College Degree in Computer Science
- 6+ year experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
- Previous experience in banking industry/financial services is preferred
- MS Azure, containerization & orchestration (Kubernetes, Docker), Java 11 & 8, Springboot framework, Junit frameworks (Junit 5, Mockito), build tools and dependency management (Maven, Gradle), noSQL database, template management (Velocity), CI-CD Pipeline (Jenkins)
- Version control tools, like Git, Bitbucket
- well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
- Familiar with software security tools like BlackDuck (vulnerabilities in JARs), Fortify (vulnerabilities/security issues in code), Webinspect (scan REST end points) and SonarQube (Junit coverage for code)
- well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
- Strong knowledge of network communications (VPN, Firewall management, Load Balancers), security protocols (SSL), Authorization mechanism (OAuth, JWT) and trouble shooting
- Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
- Strong knowledge of programming languages: Java 8+, Unix Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
- Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Software Engineer
Scotiabank
Toronto - 3.34kmIT & Telecoms Full-time
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Data Engineer Full-time Job
IT & Telecoms TorontoJob Details
Canadian Banking Technology (CBT) supports the end-to-end technology needs of Scotiabank’s Canadian banking business, including a broad range of banking products and services from savings and chequing accounts to credit cards and commercial loans. Joining our team gives you access to great opportunities with a wide range of traditional and emerging technologies while delivering innovative solutions for our business applications and platforms.
Scotiabank’s Data Engineering, under CBT, is responsible for delivering data integration solutions for a variety of business lines. Our current applications are in support of regulatory, compliance, as well as Big Data Analytics, Cloud technologies, and Risk Reporting requirements. Canadian Banking Technology supports the end-to-end technology needs of Scotiabank’s Canadian banking business, including a broad range of banking products and services from savings and chequing accounts to credit cards and commercial loans. Joining our team gives you access to great opportunities with a wide range of traditional and emerging technologies while delivering innovative solutions for our business applications and platforms.
Is this role right for you? In this role you will:
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Contributes to the overall success of the Data Engineering and Data Services in Canada
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Ensures specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.
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Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
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Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
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Champions a high-performance environment and contributes to an inclusive work environment.
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Participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions.
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Hands-on development supporting Data integration, Analytics and Cloud environments.
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Contribute to data ingestion, transformation and extraction solutions in Enterprise big data platform (EDL)
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Contribute to data and project design and delivery for some of highly visible and critical projects across bank like TSYS Modernization
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Contribute to translating architecture or design into both logical and physical data models that comply with existing (and evolving) standards and practices.
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Work with the Data Architecture and QA teams
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Understand the risk culture and how it should be considered in day-to-day activities and decisions.
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Actively pursues effective and efficient operations of his/her respective areas in accordance with organization values and Code of Conduct, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, and AML/ATF/sanctions.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
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At least 5 years of industry experience in software development using agile methods (Scrum, Kanban, etc.)
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Excellent understanding of database and data management concepts and technologies
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At least 3 years of experience in working with Big Data including Apache Hadoop, Hive, Sqoop, Spark
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3+ years of hands-on experience working with Talend or similar ETL (Extract-Transform-Load) tools
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3+ years of hands-on experience with Java and/or Python
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Hands-on experience with Unix/Linux Command Line Interface (CLI) and shell scripting
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Working experience with GitHub, JIRA, Confluence, DevOps, Jenkins pipelines, and code promotion
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Strong communication and presentation skills
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Level-3 production support experience is an asset and sometimes required
What's in it for you?
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Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
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Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
-
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
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Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
-
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Working location condition: Hybrid
#LI-Hybrid
Data Engineer
Scotiabank
Toronto - 3.34kmIT & Telecoms Full-time
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Senior IT Operations Management (ITOM) Developer Full-time Job
IT & Telecoms Scarborough VillageJob Details
Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.)
The team:
Scotiabank’s Global Technology Enterprise Platforms (GTEP) - Operations and Engineering - Tools & Monitoring - Global Event Management System (GEMS) team is responsible for monitoring the availability and health of IT hardware, software, and network resources. GEMS automates the analysis of events, generates alerts, helps determine root cause and assigns Alerts & Incidents to the correct resource groups to restore affected services.
The role:
With a strong proficiency in scripting languages and expertise in ServiceNow ITOM applications, your primary responsibility will be to design, implement and maintain end-to-end ServiceNow ITOM processes with a focus on the Event Management & Notify applications.
You will provide oversight over project intake and designs/proposals put forward. You will push for opportunities to develop application strategies and validate solutions that comply with the out-of-box application feature roadmap.
In this role, as required, you can expect to provide extended support (after hours - 24x7) for engagement(s) in real-time troubleshooting & resolution of Priority 1 / Major Incidents.
Is this role right for you?
- You are adept at developing and maintaining scripts, business rules, and User Interface (UI) policies within the ServiceNow platform to achieve optimal functionality and performance.
- You embrace the opportunity to configure and develop solutions on the ServiceNow Platform (i.e., Workflows, Script Includes, Business Rules, etc.) and to conduct thorough User Acceptance Testing (UAT) and/or System Integration Testing (SIT) testing (when applicable, producing test plans for Quality Assurance Testing [QAT]), debugging, and troubleshooting to ensure the reliability and integrity of implemented solutions.
- You are prepared to identify and troubleshoot technical issues including delivery failures, configuration problems, and performance bottlenecks and to implement effective solutions to address and resolve these issues promptly.
- You are keen to collaborate with stakeholders to gather feedback and continuously refine and improve existing ITOM processes.
- You thrive on providing technical expertise and guidance to junior developers, fostering knowledge sharing and skill development within the team.
- You are eager to stay abreast of industry best practices and emerging trends in ServiceNow ITOM, incorporating relevant innovations into our systems.
- You are prepared to create and maintain up to date technical documentation.
Do you have the skills that will enable you to succeed in this role?
- You possess excellent communication (verbal/written/presentation) skills.
- You can demonstrate excellent collaboration skills to work effectively with cross-functional teams and stakeholders.
- You have at least 5+ years of hands-on technical working experience in designing/planning/implementing/integrating ITOM solutions within the ServiceNow platform for a large-size enterprise organization that spans multiple divisions and departments.
- You have at least 5+ years of hands-on technical working experience with ServiceNow application development & advanced scripting skills (e.g., JavaScript, HTML & Glide methodology) in support of extending ServiceNow ITOM application functionalities.
- You have at least 5+ years of hands-on technical working experience in designing/planning/implementing/integrating REST and SOAP APIs between the ServiceNow Platform and external systems/sources.
- You have at least 2+ years of hands-on technical working experience with the configuration of the ServiceNow Event Management module.
- You also have at least 2+ years of hands-on technical working experience in the configuration and maintenance of at least 1 of the following modules: Notify and/or Discovery and/or Service Mapping and/or Service Graph Connectors and/or Tag Governance and/or Metric Intelligence and/or Predictive AIOps and/or Service Operations Workspace.
- You also have at least 2+ years of hands-on technical working experience in configuring and developing solutions on the ServiceNow Platform (i.e., Workflows, Script Includes, Business Rules, etc.)
- You have completed a post-secondary education in Computer Science, Engineering, or in related Technology stream.
- You have completed the ServiceNow Certified Application Developer (CAD).
What's in it for you?
- We are technology partners who help the business transform how our employees around the world work.
- You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
- We care about our people, allowing them to design how they work to deliver amazing results.
- We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
- As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:
- Renovated with a design focus on enabling collaboration through both environment and technology.
- Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
- Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
- Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
- Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3. When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
- Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.
#scotiatechnology
#LI-hybrid
Senior IT Operations Management (ITOM) Developer
Scotiabank
Scarborough Village - 16.11kmIT & Telecoms Full-time
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ScotiaMcLeod Administrative Support Assistant Full-time Job
Administrative Jobs TorontoJob Details
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets.
When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.
BRIEF INTRODUCTION
As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Be responsible for onboarding new client relationships through digital account opening and documentation administration
- Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
- Respond to client inquiries and issues in a timely manner and escalating , as required
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHATS IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Support Assistant
Scotiabank
Toronto - 3.34kmAdministrative Jobs Full-time
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Bilingual Customer Experience Associate-(English/Portuguese) Full-time Job
Customer Service TorontoJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Bilingual Customer Experience Associate-(English/Portuguese)
Scotiabank
Toronto - 3.34kmCustomer Service Full-time
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Senior Administrative Officer Full-time Job
Administrative Jobs TorontoJob Details
The Executive Assistant is responsible for providing senior administrative support for three VPs across the Global Contact Centres.
Accountabilities:
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Support the executive in day to day management of his/her schedule by:
- Establishing and coordinating calendars.
- Arranging / scheduling appointments on behalf of the executives.
- Anticipating scheduling conflicts / problems and providing alternatives.
- Providing receptionist support by receiving / screening / referring incoming calls/visitors using a high degree of discretion.
- Acting on telephone / mail requests received in the VP’s absence.
Support the executive with correspondence by:
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Dealing with correspondence as appropriate (responding, delivering, filtering based on knowledge of work).
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Composing correspondence for the executive’s signature.
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Producing material from written copy / rough notes.
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Proofreading work / output against source documents.
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Setting up / maintaining filing systems.
Organize meetings / conferences by:
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Assessing and seeking out the most appropriate venue for meetings / gatherings based on size / type and attendees.
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Arranging bookings for boardrooms / conference rooms (internal).
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Arranging for equipment and materials for meetings as appropriate.
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Meeting with outside providers of service (conference centers / hotels / caterers).
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Recommending facility alternatives.
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Overseeing arrangements, ensuring smooth execution and assessing outcomes for future reference.
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Preparing invitations for sign off by the executives.
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Tracking responses of meeting attendees, following up as appropriate.
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Booking travel arrangements, ensuring all requirements are met.
Provide administrative and project related support by:
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Verifying applicable bills/expense statements.
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Track completion of action items from meetings.
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Preparation of Service Level Agreements, organization charts and other communications as required.
Preparing and submitting reports:
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Assist in maintaining the VP’s / department’s expense and other budgets by.
- Preparing entries / transactions and supporting documentation to process payments.
- Recording /inputting / documenting data to track, monitor and control expenses.
- Providing supporting information reports to management to support decisions.
Dimensions:
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Supports up to 3 executives with administrative tasks.
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Proven track record of success in a complex matrix organization.
Education / Experience / Other Information:
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University Degree from an accredited university or college in Administration. Alternatively, an Associate Degree from an accredited university or college and 3 -4 years of related experience.
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Strong knowledge of MS Office applications and PC skills, particularly spreadsheets and presentation tools.
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Sound knowledge of business/bank terminology and departmental procedures.
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High level of discretion required when dealing with confidential matters
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Highly organized and strong organizational know-how (structures, key, staff, etc.)
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Good interpersonal relations
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Adaptable to change/flexible in a fast-paced, dynamic environment.
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Excellent problem resolution skills; resourceful and effective in a deadline-oriented environment.
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Demonstrated performance orientation with a results-focused approach
Working Conditions/ Other details:
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Hybrid working model with onsite work in a standard office-based environment.
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Location:11 Adelaide St. West / 888 Birchmount Road Scarborough
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Start date: ASAP
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Status: Full Time
Senior Administrative Officer
Scotiabank
Toronto - 3.34kmAdministrative Jobs Full-time
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Senior Manager, Commercial Management Full-time Job
Maintenance & Repair TorontoJob Details
Our Operations - Rapid Transit Office is looking for a Senior Manager, Commercial Management, Maintenance Delivery to join the Commercial Management team. Reporting to the Director, Commercial Management, you will provide commercial governance, develop internal processes, partner with internal and external stakeholders on the negotiation of contracts, development of claims and formulate strategies to achieve optimal return on investment for contracts.
- Provide oversight and monitor agreements on risk mitigation and management, value management and cost control to identify and advise on the resolution of a range of critical issues, including vendor performance.
- Manage vendor adherence to terms and enforces contractual obligations and conditions by engaging internal and external legal representation and leading them in negotiations and resolution of matters, or enforcement of penalty clauses, liquidated damages, etc.
- Manage the development and implementation of comprehensive strategies, methodologies, tools and techniques for commercial management excellence and continuous improvement.
- Oversee complex customer and vendor relationships and expectations in a multi-million-dollar project environment.
- Collaborate with internal partners to identify and discuss emerging issues, concerns, and risks and develop practical and deliverable solutions.
- Lead the resolution of significant commercial issues, including complex engineering and operational challenges to ensure the successful execution of strategies and completion of key projects.
- Manage and support the negotiation of contract documents and supports Metrolinx Legal Services in providing strategic advice for the development of key contract terms.
- Maintain a strong working relationship with both internal and external stakeholders, including the business units, legal, procurement, other commercial teams, engineering and asset management, and the service providers.
- Participate in senior management team meetings, presentations, and committees.
- Communicate expectations and obligations from managers to Senior Executives and monitor and report on performance to optimize value and support continuous improvement initiatives.
- Completion of a degree in Applied Science, Engineering, Architecture, Marketing, Business or a related discipline or a combination of education, training and experience deemed equivalent.
- Demonstrated experience in progressively responsible roles facilitating third party partnerships related to planning, design, construction, commercializing assets, increasing revenue and operations. experience in the transportation industry and public sector is an asset.
- Demonstrated experience managing large, complex, multi-year transit or transformation projects and/or operational contracts.
- Experience with vendor management to evaluate vendor positions and review change proposals; sound understanding of contracting principles, practices, rules, regulations and procedures to assess risks and provide advice on implications of the terms and conditions of contracts.
- Knowledge of relevant legislation, policies, procedures, professional or technical practices and precedents.
- Knowledge of regulatory, legislation, building codes, legal, and financial issues and government bodies, external agencies, and partnering transit organizations involved in developing public transportation systems, knowledge of construction engineering principles and best practices.
- A valid driver’s license is required to travel to various project locations, public meetings, etc. Must meet and maintain the corporate standard for a good driving record.
- Licensed Professional Engineer recognized by the Province of Ontario (P.Eng.), Chartered Management Accountant (CMA), Canadian Rail Operating Rules (CROR) certification would be an asset.
Senior Manager, Commercial Management
METROLINX
Toronto - 3.34kmMaintenance & Repair Full-time
131,882 - 186,282
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CUSTOMER CARE REPRESENTATIVE SEASONAL POOL POSTING Full-time Job
Customer Service TorontoJob Details
Shifts: Various including days, evenings, and holidays
Number of Positions: Multiple seasonal positions available where you are required to work up to 32 hours per week
Location: Remote Work (On-site for training period only)
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster, and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Customer Care Office is seeking applications for part-time seasonal Customer Care Representatives who will be responsible for providing first-contact resolution for customers of Metrolinx’ s public transit systems and services who contact the Customer Care Office with questions and concerns.
What will I be doing?
- Responds verbally and in writing to customer inquiries through various communication channels including social media networks such as Twitter and Facebook.
- Provides information and refers customers, when necessary, to appropriate outside offices, such as other public transit companies.
- Exercises effective listening skills and empathy to determine the nature of each call, anticipates customer needs, and provides resolution at first point of contact to meet customer’s travel requirements including trip planning, schedule, fare, station and policy information.
- Establishes and maintains rapport with customers by using probing techniques to guide call and identify issues/concerns.
- De-escalates any potentially volatile situations while providing customer service excellence.
- Compiles information for group-travel and special needs requests, and coordinates with peer representatives in Station Operations, Bus Operations, and Rail Operations to ensure the delivery of the best possible customer service experience.
- Provides corporate switchboard service ensuring transfer of incoming calls to the appropriate office/extension.
- Uses all available systems and resources quickly and accurately to respond to, and action, customer inquiries in an efficient manner.
- Maintains current knowledge of new policies, procedures, and services.
- Understands and delivers on KPIs and performance expectations as outlined by Team Leader.
- Performs other duties as assigned by a Team Leader in Customer Care or designate.
What skills & qualifications do I need?
- Completion of high school diploma or equivalency.
- Fluency in French that meets Ontario Public Service (OPS) standards is an asset.
- Minimum 6 months of experience delivering customer service in a Contact Centre environment.
- Ability to communicate verbally and in writing to customer inquiries in a quick and efficient manner.
- Ability to use a computer with relevant software and customer service programs.
- Excellent organizational, analytical, and interpersonal skills.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance.
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants with disabilities. If you require assistance or an accommodation due to disability, at any point during the recruitment process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.
Locations: 20 Bay Street
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
CUSTOMER CARE REPRESENTATIVE SEASONAL POOL POSTING
METROLINX
Toronto - 3.34kmCustomer Service Full-time
19.65
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Bus Driver Talent Pool Full-time Job
Transportation & Logistics OshawaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have minimum of six (6) months public facing customer service experience or experience driving a commercial vehicle or other large vehicle is an asset.
Physical Requirements:
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- The candidates should be able to perform all tasks related to boarding/deboarding and securing a wheeled mobility aid (WMA) customer
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- The candidates may be asked to load and unload customer baggage, which may from time to time involve some degree of heavy lifting
- The candidates will be in a constant sitting position for extended periods of time without relief
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- The candidates should have a high degree of visual concentration
- The candidates may experience variable weather conditions for short periods and also deal with noise, fumes, dirt, dust, and irate customers
- The candidates may have overnight travel
- The candidates will work rotating shift work, including split shifts, 24 hours per day, 7 days per week, plus statutory holidays, and they should comply with Ontario Commercial Driving Hours of Service regulations
Other Requirements:
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- The candidates should have a level of reading, writing, and learning skills normally attained through a high school education
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- The candidates should have the ability to assist patrons and emergency services under the direction from Operations Control
- The candidates should possess interpersonal skills to maintain customer relations
- The candidates should have good verbal communication skills to effectively communicate with customers in different situations such as detours and emergency information
- The candidates should be able to receive, understand, and follow instructions audibly in the field on a regular basis
- The candidates should be capable of working independently within varying shifts/schedules, sitting for extended periods of time, exercising a high degree of visual concentration, and driving large vehicles safely in variable weather and traffic conditions
- The candidates should be capable of handling cash, tickets, and tariffs
- The candidates should be able to obtain and maintain a Class “C” driver’s license and a “Z” endorsement. Please click here to review the requirements for obtaining a Class “C” driver’s license before submitting your application
- The candidates must successfully complete the New Driver Training program and all other training required by corporate policy
Responsibilities:
- The candidates should be able to transport and assist customers and baggage if required when on an assigned bus run
- The candidates should be able to examine proof of payment in the form of proper fare media for the zones traveled and operate fare equipment
- The candidates should be able to take responsibility for fare transactions and tickets for various time periods
- The candidates should be able to reconcile sales records, ensuring the validity of sales and receipts as prescribed
- The candidates should be able to ensure all Transit Regulations are observed by customers
- The candidates should be able to make announcements and distribute and collect marketing surveys
- The candidates should be able to perform pre and post-trip bus inspections in accordance with the most current regulations
- The candidates should be able to maintain the cleanliness of the interior and exterior of the bus
- The candidates should be able to ensure seating adjustments are made to assist customers who have special needs
- The candidates should be able to follow prescribed protocols in response to different levels of Safety Alerts
- The candidates should be able to represent Metrolinx and the Metrolinx brand and work in accordance with Metrolinx customer and safety charters when providing customer service
- The candidates should be able to work effectively in a dynamic work environment with a diverse customer base
- The candidates should be able to perform other tasks as assigned and agreed upon with the Union, including non-driving tasks
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
Bus Driver Talent Pool
METROLINX
Oshawa - 49.49kmTransportation & Logistics Full-time
17.03 - 30.83
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Automotive parts clerk retail Part-time Job
Sales & Retail TorontoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Computer and technology knowledge: Internet
Location: 285 Dundas St E Trenton, ON K8V 1M1
Shifts: Day, Evening, Weekend, Morning
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates unable to fulfill above mentioned requirements, don’t apply for the position
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, References attesting experience, Highest level of education and name of institution where it was completed) through below mentioned details.
In person:
285 Dundas St E
Trenton, ON
K8V 1M1
Between 09:00 AM and 04:00 PM
Be prepared for the screening questions. Include answer the following questions while applying:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Automotive parts clerk retail
GEP Sales
Toronto - 3.34kmSales & Retail Part-time
16 - 18
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Long Haul Truck Driver | LMIA Approved Full-time Job
Transportation & Logistics TorontoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset, training will be provided to the candidates
Credentials (certificates, licences, memberships, courses, etc.): AZ class license
Documentation Knowledge: Accident or incident reports, Trip reports, Trans-border documentation, Maintenance and repair reports, Inspection report (pre-trip, en-route, post-trip), Dangerous goods occurrence reports, Driver logbook, Bill of lading
Communication Systems Experience:
Operate GPS (Global Positioning System) and other navigation equipment, Trip recorder (on-board computer)
Security and Safety: Driver’s validity licence check, Driving record check (abstract), Criminal record check
Transportation/Travel Information: Willing to travel cross-border, Willing to travel for extended periods, Willing to travel overnight
Physical Requirements:
To be determined
Other Requirements:
To be determined
Responsibilities:
- The candidate should be able to transport and handle dangerous goods
- The candidate should be able to perform preventive maintenance
- The candidate should be able to perform emergency roadside repairs
- The candidate should be able to pay and receive payments for goods
- The candidate should be able to perform brake adjustments
- The candidate should be able to load and unload goods
- The candidate should be able to drive lighter, special purpose trucks
- The candidate should be able to receive and relay information to central dispatch
- The candidate should be able to operate and drive straight or articulated trucks to transport goods and materials
- The candidate should be able to do tarping and ensuring safety and security of cargo
- The candidate should be able to drive as part of a two-person team or convoy
- The candidate should be able to oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
- The candidate should be able to obtain special permits and other documents required to transport cargo on international routes
- The candidate should be able to record cargo information, hours of service, distance travelled and fuel consumption
- The candidate should be able to perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
Benefits:
- The employees get to work in a well known company
- The employees get to travel at different locations
- The employees get financial benefits such as competitive salary
- The employees get various career development opportunities
Location: 2 Polenta Cres., Bolton, ON, L7E 5B8
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
By Email:
hr.rgillcorp@outlook.com
Long Haul Truck Driver | LMIA Approved
R Gill Corporation
Toronto - 3.34kmTransportation & Logistics Full-time
24.50 - 25
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