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Scotiabank

The Bank of Nova Scotia, operating as Scotiabank, is a Canadian multinational banking and financial services company headquartered in Toronto, Ontario. One of Canada's Big Five banks, it is the third-largest Canadian bank by deposits and market capitalization. In 2023, the companys seat in Forbes Global 2000 was 88.

14 Jobs Found

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Brooks
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Brooks
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 9th, 2024 at 08:34

Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Scarborough Village
Job Details

The Software Engineer will contribute to the overall success of International Banking payment initiatives within Caribbean and Central America regions, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. All activities must be conducted in compliance with governing regulations, internal policies and procedures. 

 

Is this role right for you?

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Contribute to the assessment of sizing and complexity of User Stories and to the solutioning of those Stories.  
  • Development of User Stories with their automated tests, to a high level of quality, including identifying error scenarios, and the review of code coverage and static code analysis reports. 
  • Ensure deliverables meet architectural and coding expectations, including leveraging modern language features and functional programming coding styles.
  • Contribute to reviews of pull requests created by peers.  
  • Proactively monitor application environments with available tools, create awareness in the larger team of any observed issues, and contribute to resolving those issues.
  • Proactively identify opportunities to drive modernization of technology and automation of processes, including offering ideas of solutions to these opportunities.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

 

Do you have the skills that will enable you to succeed in this role?

  • 3+ years’ experience in a Java Developer role with working knowledge of J2EE to support Enterprise applications and services. 
  • 3+ years' experience with Frontend 
  • 3+ years’ experience with REACT
  • 3+ years’ experience with Java8 or higher, PL/SQL, basic Unix shell scripting.
  • 3+ years’ experience with Java SpringBoot, JSON/RESTful, XML, and SOAP Services. 
  • Strong analytical and development techniques, such as debugging, testing (Unit, Integration), use of productivity tools (GIT, JIRA, Confluence, build tools, Bitbucket etc.)
  • Proficiency in .NET is considered an asset.
  • Familiarity with cloud platform technologies is an asset.
  • Familiarity with other technologies ((WebSphere, Maven/Gradle, Postman, Soap UI, SSH protocol) is an asset.
  • Previous bank experience is considered an asset.
     

 

What's in it for you? 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work conditions: Hybrid

 #LI-Hybrid

Software Engineer

Scotiabank
Scarborough Village
  IT & Telecoms Full-time
The Software Engineer will contribute to the overall success of International Banking payment initiatives within Caribbean and Central America regions, ensuring specific individual...
Learn More
Apr 8th, 2024 at 07:07