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Scotiabank is one of North America's leading financial institutions, and Canada's most international bank. We provide innovative financial products and services to individuals, small and medium-size businesses, corporations and governments across Canada and around the world.

26 Jobs Found

Senior Manager, Business Development & Strategic Initiatives Full-time Job

Scotiabank

Management   Toronto
Job Details

What you will be doing:
The Senior Manager, Business Development is responsible for supporting the roll-out of the International Wealth Management (IWM) strategy across the footprint. The incumbent reports to the Director of Country Relationships and Business Excellence, supporting core strategy functions, providing analysis and articulation of the IWM strategy, and delivering forward-thinking insights related to potential changes and disruption impacting IWM value proposition and competitive positioning.

 

Is this role right for you? In this role you will:

 

IWM growth initiatives

  • Prepare initiative roadmaps to ensure deliverables and timelines are met & create financial models to assess future state financial benefits / costs
  • Manage multiple project workstreams, including leading problem-solving sessions, workshops and interviews with cross-functional team members and subject matter experts
  • Provides analytic support in decision-making of business initiatives and develop materials for executive discussions
  • Refresh strategy and roadmap as the industry evolves and work with internal and external stakeholders to execute initiatives
  • Support identification and due diligence of acquisitions, partnerships, and strategic alliances
  • Collaborate with the Advisor & Client Solutions team to transition strategic plans into execution
  • Formulate with the Analytics and Business Intelligence teams the KPIs related to the strategic initiatives roll-out to ensure the business remains on track with estimated benefits
  • Support the development of IWM governance model to track the roll-out of the strategy, ensuring the adequacy, and adherence to business controls and regulatory obligations

 

Business Planning & monitoring

  • Articulate with internal and external partners, and IWM leadership, the 3-5 years strategic for IWM
  • Collaborate with Finance, PMO and other relevant stakeholders to support the planning cycle for IWM including Profit planning, SIP process, Head Office budget & allocations
  • Perform strategic and business analysis, identifying key issues and pro posing recommendations for IWM’s strategy at the market and business line level
  • Support business/markets with necessary data in the assessment of initiatives & business cases
  • Assist with strategy offsites for leadership to facilitate ongoing discussions around IWM strategy
  • Prepare materials to gain buy-in and understanding of IWM strategic objectives
  • Work with management team to communicate complex strategic and financial concepts in easy -to understand presentations
  • Prepare information for Business Reviews, GWM Executive Meetings, Country Leadership Meeting, Executive Team meetings and adhoc sessions as required

 

Industry and customer knowledge

  • Complete competitive / business environment research and benchmarking to determine emerging issues and trends and analyze the impact/implications of those trends on IWM
  • Develop and maintain an in depth understanding of the Wealth Management industry including customer needs and trends; the regulatory environment; competitive dynamics and best practices; technology changes, and economics
  • Assess how changes in the business will impact IWM’s strategic plans and work with Senior Management, to make required adjustments.
  • Inform business investments prioritization that will position the business for future growth

 

Analytics

  • Collaborate with multiple stakeholders across markets and business lines to develop client insights
  • Use of various tools and techniques to extract insights from data to improve client penetration and acquisition
  • Use data and models to analyze business performance and inform decision-making • Identify client opportunities and profitability across Brokerage, Private Banking, Asset Management, Offshore and Trust 
  • Leverage internal and external data to generate new business insights helping the management team identify historical and future trends in international wealth management 
  • Develop partnerships with in-country data teams to leverage additional data sources Leadership 
  • Champions a high-performance team, actively seeks development opportunities, and contributes to an inclusive work environment

 

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

  • Completed undergraduate degree in business or economics is required; an MBA is strongly preferred.
  • 5+ years of working experience, preferably in Wealth Management, Strategy, or consulting
  • Experience in Strategy development and execution
  • roficiency in PowerPoint, ThinkCell and Excel
  • Fluency in Spanish is an asset
  • Strong communication skills, both verbal and written, and strong attention to details
  • Ability to communicate strategic and financial concepts through presentations
  • Proven track record managing multiple priorities with competing deadlines and dealing with certain levels of ambiguity
  • Proven analytical skills, conceptual thinking and systematic problem solving
  • Ability to work independently and in an agile, highly collaborative work environment.
  • Highly organized, able to meet tight deadlines and work on a project-based environment
  • Leadership skills with a proven ability to build strategic relationships and influence
  • Strong project management skills, capable of developing & executing plans

Senior Manager, Business Development & Strategic Initiatives

Scotiabank
Toronto
  Management Full-time
What you will be doing: The Senior Manager, Business Development is responsible for supporting the roll-out of the International Wealth Management (IWM) strategy across the footpri...
Learn More
Feb 5th, 2024 at 14:17

Customer Experience Associate- Full-time Job

Scotiabank

Customer Service   Parksville
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate-

Scotiabank
Parksville
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Feb 5th, 2024 at 14:16